New Landing How can we help? Themeforest Theme Support Neighborhood Product images missing since update

Viewing 15 posts - 16 through 30 (of 61 total)
  • #156300
    cyclenoid
    Member
    Post count: 27
    This reply has been marked as private.
    #156315
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Definitely GD Image library is enabled and working. The problem seems to be when building the path to the images.

    Manage to get it working on your site but will check it further with the development team.

    -Rui

    #156384
    cyclenoid
    Member
    Post count: 27

    Hello Rui,

    thank you!

    Mario

    #156386
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Rui.
    Mohammad

    #156446
    leepattinson
    Member
    Post count: 16

    Hi Guys,

    This issue is still happening with my site. I have spoken to the host and GD image library is enabled.

    Where the image is supposed to be displayed, it shows this error:

    Notice: Undefined variable: debug_mode in /home13/cryptosi/public_html/wp-content/themes/neighborhood/includes/plugins/aq_resizer-1x.php on line 42

    http://www.cryptosigns.com/product/bitcoin-blade-sign/

    Lee

    #156471
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @leepattinson,

    That’s the same problem has @cyclenoid.

    Can you provide me ftp access in a private reply?

    -Rui

    #161283
    leepattinson
    Member
    Post count: 16
    This reply has been marked as private.
    #161395
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @leepattinson,

    Can you double check the permissions for that ftp user? I can only see the file .ftpquota

    Thanks
    -Rui

    #163103
    fiscot
    Member
    Post count: 18

    I just wanted to say that I have same problem, but it occurred now after a migration between hosts. I have GD installed and everything seems to be working.
    I can only see the thumbnails but not the featured image of products in the front-end, but in the back-end I can actually see both the featured image and the image gallery.
    The media library is working and i don’t think there are any problems with paths since I didn’t change the domain name.

    #163247
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @fiscot
    – Please provide website url and wordpress admin login detail always.
    Thanks
    Mohammad

    #163254
    fiscot
    Member
    Post count: 18
    This reply has been marked as private.
    #163486
    fiscot
    Member
    Post count: 18

    @Mohammad – Any news?

    Best regards,
    Emil

    #163554
    sebastiaan1970
    Member
    Post count: 2

    I have the same problem, updated and now the product images are no longer displaying category pages , only on singe product page, but without magnify effect, etc. Also the whole Single product page has changed of configuration, and is not responding to any changes made in Theme options…

    http://www.polkashoes.com

    #163561
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @fiscot
    – Please install worpdress HTTPS plugin.


    @sebastiaan1970
    – It seems to fine for me at this page http://www.polkashoes.com/product-category/woman/.

    Thanks
    Mohammad

    #163752
    fiscot
    Member
    Post count: 18

    @Mohammad – It’s already installed..

    Best regards,
    Emil

Viewing 15 posts - 16 through 30 (of 61 total)

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