New Landing How can we help? Cardinal Product Images Missing on Mobile

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Cardinal
  • #299274
    OvenCreative
    Member
    Post count: 15

    Hello,

    We are having issues with spacing and product photos not displaying when viewed on mobile (chrome and safari tested). Please see this page as an example – https://dstill.com.au/product-category/cocktail/

    I tried updating the theme and swift, however it didn’t fix the issue and also triggered a site-wide error.

    If you could advise and possible fixes, it would be appreciated!

    Thanks,
    Dave

    #299538
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Dave,

    What mobile device was this?

    Please first update both the Swift Framework and theme version: https://dstill.com.au/wp-admin/update-core.php.

    – What was the sitewide error?

    #299714
    OvenCreative
    Member
    Post count: 15

    Hey David, thanks for getting back to me – Swift and the theme have been updated.

    I haven’t been able to reproduce the error thus far but if it pops up, I’ll let you know.

    The site was tested on an Android phone running Chrome and on a couple of iPhones on both Chrome and Safari.

    – Cheers!

    #299717
    OvenCreative
    Member
    Post count: 15

    Hi David,

    I just checked the site on my phone after updating the theme and swift and something seems to be playing up – no content is visible in the body section of any page. I tried going into a few pages and updating them, making sure they had a row/column visible on mobile but that didn’t seem to work either.

    I’ve restored a previous version of the site for now but please let me know if you can think of any solution.

    Thank you!

    #299730
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We will need it to be in the latest version so we can check.

    -Rui

    #299921
    OvenCreative
    Member
    Post count: 15
    This reply has been marked as private.
    #300174
    David Martin – Support
    Moderator
    Post count: 20834

    Please test adding this to Theme Options => Custom CSS:

    @media only screen and (max-width: 479px) {
    .woocommerce ul.products li.product {
        float: left;
    }
    }
    #300426
    OvenCreative
    Member
    Post count: 15

    Hi David,

    Thank you, that seems to have done the trick!

    Cheers,
    Dave

    #300502
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    Thanks,
    David

    #300503
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks David.

    -Rui

Viewing 10 posts - 1 through 10 (of 10 total)

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