New Landing How can we help? Themeforest Theme Support Neighborhood product images look lowres even if they are uploaded highres

Viewing 13 posts - 1 through 13 (of 13 total)
  • #81897
    adelinamocanu
    Member
    Post count: 20

    Hello,
    I have another issue with the image quality on the shop page
    http://neonordics.com/shop/
    I noticed I’m not the only one having this problem.
    At first I thought maybe I need to upload specifically at 300 x 300 px and did that but it still looks blurry on that page (the resolution is fine when you click an individual product)

    Please please help

    Adelina

    #82163
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What have you set for your image sizes in the WooCommerce settings?

    – Kyle

    #82392
    adelinamocanu
    Member
    Post count: 20

    Hello Kyle
    Thanks for your reply
    I think I left them pretty much standard.
    See attached printscreen of it
    Catalog Images 150×150 px Hard Crop?
    Single Product Image 300 × 300px Hard Crop?
    Product Thumbnails 90× 90px Hard Crop?

    Although I dont know exacrly what thumbnail t refers to
    I tried one out with 300 x 300 px but it still shows blurry on the shop page
    link:http://neonordics.com/shop/
    thanks
    ada

    #82559
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please follow: http://support.swiftideas.net/knowledgebase/product-image-quality/

    Don’t forget to regenerate your thumbnails

    – Kyle

    #82821
    adelinamocanu
    Member
    Post count: 20

    wow, that’s much better!
    Thank you a lot, that really helped!

    #82822
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

    – Kyle

    #82827
    adelinamocanu
    Member
    Post count: 20

    Sorry to bother you again, Kyle, could you please also help with the image quality of my Page Heading? I regened it but it’s still not sharp. I made it myself and wasn’t sure how to set up the size, i think it made it 1200 px wide
    Because it’s just geometric graphics it look ok-ish but id like it to be sharper as well if possible at all.

    Thanks again Kyle, you’re the best.

    #82828
    adelinamocanu
    Member
    Post count: 20

    Alt 1 Background ImageUpload an image for the Alt-1 alternative background here. – this is where i uploaded
    here is a link to see how it looks:
    http://neonordics.com/portfolio/

    #82989
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The image does not lose any quality on the front end, when you go to the image itself, it is quite blurry: http://neonordics.com/wp-content/uploads/2014/06/meta.jpg

    – Kyle

    #84212
    adelinamocanu
    Member
    Post count: 20

    Hi Kyle thanks so much, sorry i was away for a little bit
    You are right, you have any idea what pixel size I should work with? I think if i make them too large they get downsampled or maybe i havent exported them big enough
    anyhow its vector images so i could make it any size, a rough guildeline for the page heading would help a ton!
    Thanks for all of your top help, Kyle!

    #84353
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The size of your image is fine, just not the quality. When you save your image you need to make sure it’s saved at high quality so that the image stays sharp

    – Kyle

    #123585
    egad
    Member
    Post count: 27

    Hi Kyle,

    The link with the product images sizes does not anything. The link on the page doesnt work either.

    Product Image Quality

    #123607
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry we need to replace those.

    The images sizes for the first 2 (catalog and product) should be at least 560px wide, then the height will depend on the ratio of your images.

    For the thumbnail use 170 x 170

    – Kyle

Viewing 13 posts - 1 through 13 (of 13 total)

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