New Landing How can we help? Atelier Product images blurry on mobile only

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #247809
    markfordham
    Member
    Post count: 57

    Hi,

    I have searched the forum and done a lot of research but I cannot get an answer to my issue. I know about setting the correct image dimensions in Woocommerce and regenerating thumbnails but still cant find an answer. ONLY on mobile do my images look blurry. This is for the products on the shop page (http://www.thrivo.co.uk/deals), related products, as well as images in a blog post (http://www.thrivo.co.uk/healthy-valentines-gifts/). Please check this on a mobile, I am using an iPhone 5c. On a desktop the images are perfect so I am unsure as to why they are blurry when it seems the image size settings are correct.

    Thanks

    Mark

    #247830
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Mark,

    If you install and activate the supplied child theme, within the functions.php file, please test adding this:

    function disable_srcset( $sources ) {
    return false;
    }
    add_filter( 'wp_calculate_image_srcset', 'disable_srcset' );

    Please flush and plugin cache, also flush your mobile Safari cache and re-test.

    Thanks,
    David.

    #247840
    markfordham
    Member
    Post count: 57

    Thanks David, that is brilliant!

    #247845
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem.

Viewing 4 posts - 1 through 4 (of 4 total)

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