New Landing How can we help? Themeforest Theme Support Neighborhood Product Images Aren't Cropping Right?

Viewing 12 posts - 1 through 12 (of 12 total)
  • #166599
    stevesinyard
    Member
    Post count: 55

    Hi,

    Please see the screenshots attached, I selected the items to be 540 x 720 px, but as you can see in the second screenshot, this isn’t happening – furthermore, my next product image in a certain item is a different size? Please can you look into it please?

    #166703
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You never attached a screenshot..

    Which image are you referring to, single product page or shop page?

    – Kyle

    #166729
    stevesinyard
    Member
    Post count: 55

    Single products – you’ll be able to see when you look in and see on each product page. Sorry i’m not at my computer to post the screenshots but can later if it’s unclear?

    Thanks!

    #166733
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The main product image on a single product page uses the original image (doesn’t crop). The dimensions set in the WooCommerce settings only apply to gallery images

    – Kyle

    #166735
    stevesinyard
    Member
    Post count: 55

    Oh ok, when I inspect element it seems to suggest it’s cropped. My gallery images aren’t cropping 540 x 720, they seem to be a different size?

    #166738
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you use a theme previously?

    – Kyle

    #166741
    stevesinyard
    Member
    Post count: 55

    No – just this one from the start

    #166743
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which product has been cropped to a different size?

    – Kyle

    #166843
    stevesinyard
    Member
    Post count: 55

    all of them seem to be – i’ve looked on the clothes and prints so far

    #166846
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    They seem to be just using your normal image size? See: http://d.pr/i/17t5h/1PTaqTvz

    – Kyle

    #166971
    stevesinyard
    Member
    Post count: 55

    On this page for example – http://peanutbutterfingers.co/shop/clothing/handy-hearts-t-shirt/

    Please take a look at the screenshot – although i’ve entered the 540 x 720 – it’s changed it?

    Attachments:
    You must be logged in to view attached files.
    #167089
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s using a 540×720 pixel image but the size of the image container is bigger, if you want you can change that:

    .woocommerce div.product div.images {
      width: 38%;
    }
    .woocommerce div.product div.summary {
      width: 58%;
    }

    – Kyle

Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register