Product images and content has disappeared

[leapb4ulook]

Hi

I recently updated some Woocommerce outdated files in my child theme. Now my product images have disappeared and it’s no longer possible to click through to them, see here: https://tlwatches.com/collection/

I also reactivated Visual Composer and am not sure if this has something to do with it. I’m not sure where to start with this issue and would greatly appreciate your help identifying the problem.

I also get this error when trying to edit the page: Fatal error: Cannot call overloaded function for non-object in /home/content/p3pnexwpnas04_data02/97/2402997/html/wp-includes/user.php on line 426

Many thanks
Amy

[Rui Guerreiro – SUPPORT]

Hi,

It’s working fine with the parent theme. So try to copy again the woocommerce files from the Neighborhood theme to the child theme and apply again your changes after that.

-Rui

[leapb4ulook]

Hi Rui

Thank for looking into this. I tried that and am still getting the same issue. What do you mean by ‘apply again your changes after that.’?

There is also a red error? in Woocommerce child theme, see attached. Does this mean anything to you?

Thanks

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[Kyle – SUPPORT]

Hi

What files have you edited in your child theme? It’s working fine with the parent theme https://tlwatches.com/collection/

So it must be a change you’ve made to one of the files

– Kyle

[leapb4ulook]

Hi Kyle

Thanks for coming back to me. I dragged all new Woocommerce template files over. I had another alert come up saying the product image files were out of date, so I dragged those over too but still no luck though it says ‘Directory listing successful’. I am a bit lost with my child theme – it wasn’t actually activated until just now, so not sure why the child theme was appearing.

I’ll try some more troubleshooting. Thanks.

[Kyle – SUPPORT]

Ok let us know how you get on

– Kyle