Viewing 15 posts - 1 through 15 (of 42 total)
  • Posted in: Nota
  • #301972
    Anonymous
    Inactive

    Hi there!

    After uploading an image to a new product or existing product it disappears on the product page.
    When we check the image true the inspector, the image suddenly shows up.
    Onload it is always white/noting, except the image in the store.

    Greetings,

    Jsprs

    #302031
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jsprs,

    What product is this for, can you link me to it? I cannot replicate locally initially.

    Thanks.

    #305824
    waldmanntamara
    Member
    Post count: 10

    I have the same issue here.
    How did this get resolved?

    Thank you!

    Tamara

    #305825
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @waldmanntamara

    Do you have the latest versions of the theme and SwiftFramework?
    Can you provide us your product link to check it?

    -Rui

    #305827
    Anonymous
    Inactive

    Hi there!

    Sorry for the late reply.
    But I didn’t do anything en don’t know how.
    It’s fixed by ‘accident’ I supposed.
    Good luck!

    #305839
    David Martin – Support
    Moderator
    Post count: 20834

    @waldmanntamara please add a WP login/URL so I can check this for you.

    Thanks.

    #305870
    waldmanntamara
    Member
    Post count: 10
    This reply has been marked as private.
    #305872
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Tamara,

    I need a URL also!

    Thanks.

    #305873
    waldmanntamara
    Member
    Post count: 10
    This reply has been marked as private.
    #305874
    waldmanntamara
    Member
    Post count: 10

    I only have it with the products I added btw.
    With the products of the dummy data => no problems.

    #305876
    David Martin – Support
    Moderator
    Post count: 20834

    Please set a featured image for the products that are missing the first image.

    Thanks.

    #305957
    waldmanntamara
    Member
    Post count: 10

    I don’t know what that is, i saw that a few import data changed the images etc.

    But the product where I put a screenshot of in attachment for example has a featured image and doesn’t display.

    Kind regards,

    Tamara

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    #305975
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Tamara,

    Yes I see that, I’ll get a fix out for that asap. I will update you here when I have done so.

    If you also add your FTP details, I can add the patch to your theme so you do not have to wait.

    Thanks.

    #306849
    Isdanielle
    Member
    Post count: 32

    Hi David I have the same problem and it occurs when I change the product category. When I attach the dummy categories or 1 new category “Reliëfglaskunst” the featured photo is visible. When I attach a new category like “handbeschilderde vase” the photo suddenly disappears. How can I fix this?

    Best,

    Danielle

    #307122
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Danielle,

    Can you add a link/login?

    Thanks.

Viewing 15 posts - 1 through 15 (of 42 total)

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