New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product Image Zoom Not Functioning

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Neighborhood
  • January 7, 2015 at 12:46 am #139537
    R_Creative
    Member
    Post count: 11

    My product image zoom is simply not functioning…

    Ideas?

    Thank you!

    January 7, 2015 at 12:11 pm #139653
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to check that issue?
    Use the private reply option.

    -Rui

    January 7, 2015 at 3:52 pm #139729
    R_Creative
    Member
    Post count: 11
    This reply has been marked as private.
    January 8, 2015 at 8:28 am #139889
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It seems to be working fine for me? http://d.pr/i/mcVp/zZc4i21g

    By the way, I love your site, good job!

    – Kyle

    January 8, 2015 at 4:46 pm #140104
    R_Creative
    Member
    Post count: 11

    I appreciate the kind words Kyle! Thank you! Couldn’t have done it without your amazing theme! Anyhow, the screenshot you took was of the lightbox effect which works fine. I’m trying to get the rollover image zoom to function again. It used to work until maybe two updates ago. The strange thing is it seems to work fine on mobile? Thoughts?

    January 8, 2015 at 6:22 pm #140141
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems to be working, the issue is your images aren’t big enough. The zoom uses your original image size that you uploaded, which is smaller than what’s shown already, see: http://d.pr/v/19Lyw/2gQZGQi1

    – Kyle

    January 8, 2015 at 6:32 pm #140152
    R_Creative
    Member
    Post count: 11

    Actually my image sizes are twice the size of the woo commerce image settings. Screen shot below.

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    January 8, 2015 at 6:37 pm #140156
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Open up neighborhood/woocommerce/single-product/product-image.php and edit line 56:

    $image = aq_resize( $image_link, 800, NULL, true, false);

    Change 800 to something bigger

    – Kyle

    January 8, 2015 at 7:26 pm #140174
    R_Creative
    Member
    Post count: 11

    Changing that & line 14 to:
    $product_image_width = apply_filters(‘sf_product_image_width’, 1440);

    worked great!

    Thanks Kyle!

    January 9, 2015 at 9:32 am #140272
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great 🙂

    – Kyle

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    Posted in: Neighborhood
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