Product image not showing

[stephen.sollar]

Can you verify that when the theme was zipped it did not contain “__MACOSX” or “.DS_Store”, this is placed in zip files when compressed on a MAC.

I used a Windows VM, downloaded the file from themeforest, then uploaded to my ubuntu AWS instance, unzipped the theme and I still get “__MACOSX” or “.DS_Store” files.

If I do the commands below it removes them, but totally breaks the theme.
find . -name “__MACOSX” -exec rm -rv {} \;
find . -name “.DS_Store” -exec rm -v {} \;

[stephen.sollar]

Update,

I got it to work, I switched over to Amimoto AMI, prebuilt WordPress.

http://megumi-cloud.com/

I guess there was something wrong with my build process in puppet. I still would like to know how to troubleshoot that issue to resolve it, because I would rather use my own wp build.

[Melanie – SUPPORT]

Hi,
I’m afraid I’m not sure which kind of troubleshooting you would like to hear, as your theme install was apparently corrupt and now it’s working.

All the best

[EdGunter]

I’ve got exactly the same issue, but I’ve reset and installed the theme about 5 times now. The product image works with Twenty Thirteen, but not with Neighbourhood.

Utter nightmare.

[stephen.sollar]

I was using Puppet to do my wordpress install, then I tried a Amazon AMI called Amimoto http://megumi-cloud.com/ and then tried using Neighbourhood, and it worked. I tried every possible combo of plugins and server settings. No idea why that worked.

by the way that AMI is great for wordpress.

[Swift Ideas – Ed]

If the product image isn’t showing, but working in Twenty Thirteen, then it’s likely an issue with your hosting.

Our image resizing script uses the native WordPress function to resize images, and that requires image editor scripts on your hosting. Please check that your host has these installed for you.

– Ed

[macastura]

Hi,
I’ve got the same problem: http://www.barleycorn.it/ss14/shop/senza-categoria/air-copper-2/

Could you please tell wich image editor scripts i need on my hosting?

Thank You.

[Swift Ideas – Ed]

@macastura – please make sure you have the GD Library installed on your hosting.

– Ed