New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product image Carousel

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    Posted in: Neighborhood
  • March 19, 2014 at 3:06 pm #59042
    kasperaitis
    Member
    Post count: 22

    Hello after update I have a problem with product carousel in Mini size. Already tried to regenerate thumbnails it doesn’t helped.

    March 19, 2014 at 3:07 pm #59044
    kasperaitis
    Member
    Post count: 22
    This reply has been marked as private.
    March 19, 2014 at 3:48 pm #59059
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you made it so there is 6 columns?

    – Kyle

    March 19, 2014 at 3:59 pm #59063
    kasperaitis
    Member
    Post count: 22

    No it’s by default when you choose “mini”.

    [spb_products title="Featured Products" asset_type="featured-products" carousel="yes" product_size="mini" item_count="12" width="1/1" el_position="first last"]

    And currently it is on fresh Theme.

    March 19, 2014 at 4:07 pm #59070
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure about this, this doesn’t happen on my demo. I will forward this to my colleague to see if he knows what the problem is.

    – Kyle

    March 20, 2014 at 8:00 am #59208
    kasperaitis
    Member
    Post count: 22

    Today I’m gonna try to reinstall everything from scratch – will let you know does it helps.

    March 20, 2014 at 9:44 am #59238
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok thanks

    March 20, 2014 at 10:26 am #59267
    kasperaitis
    Member
    Post count: 22

    Reinstalled from scratch. Problem persist.

    When all product carousels uses same product size there is no problem. It’s seems a problem appears when two different product sizes is used in the same page. Higher one breaks lower one.

    [spb_products asset_type="latest-products" carousel="yes" product_size="standard" item_count="8" width="1/1" el_position="first last"] [spb_products asset_type="latest-products" carousel="yes" product_size="mini" item_count="8" width="1/1" el_position="first last"]

    Hopefully you will find a solution.

    You can login to test website with user provided in previous post.

    March 20, 2014 at 10:36 am #59276
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you try and update to version 2.5 that we released last night and let me know if that fixes the issue!

    – Kyle

    March 20, 2014 at 10:57 am #59300
    kasperaitis
    Member
    Post count: 22

    As I understand the latest version of Neighborhood is 1.68 am I wrong? Today I downloaded latest WordPress and Neighborhood Theme from themeforest.net and reinstalled everything from scratch and problem is with 1.68 version.

    I also have productional installation with Neighborhood Version 1.55 and it doesn’t have such problem but it’s not compatible with new woocommerce.

    March 20, 2014 at 11:07 am #59309
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry my mistake Dante is version 2.5, let me test the problem on my demo and see if I can replicate the problem. So the problem is when you have 2 carousels, one normal and one mini?

    – Kyle

    March 20, 2014 at 11:16 am #59316
    kasperaitis
    Member
    Post count: 22

    Two elements “Products” one with size “standart” other with size “mini” (NOT! elements “Products” and “Products (Mini)”).

    Here is the code:

    [spb_products asset_type="latest-products" carousel="yes" product_size="standard" item_count="8" width="1/1" el_position="first last"] [spb_products asset_type="latest-products" carousel="yes" product_size="mini" item_count="8" width="1/1" el_position="first last"]

    March 20, 2014 at 11:21 am #59320
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I have reported this bug to the developer and it is on his list to fix for the next update!

    – Kyle

    April 17, 2014 at 6:01 am #67851
    kasperaitis
    Member
    Post count: 22

    Any estimated date for fix?

    April 17, 2014 at 4:58 pm #68136
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of Theme 2.53 and let me know your feedback .
    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Neighborhood
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