New Landing How can we help? Themeforest Theme Support Nota product gallery images not loading

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Nota
  • #313623
    stefanhuberfilms
    Member
    Post count: 6

    Hi all!

    I used the search, but unfortunately did not find anything related…

    I’m currently having a problem on the product pages of a website i’m currently building: http://dellemann-sunshield.com/product/sunshield-yellow/

    The product image gallery does not load until you change the size of the browser window – that’s at least the case on desktops/laptops – the gallery loads on a smartphone usually.

    any ideas?

    thanks for your time!

    #313624
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Sure, we have a fix heading out for this either tonight or tomorrow.

    Here is the beta pre-release: https://www.dropbox.com/s/opno8ckmu9fx6zx/nota.zip?dl=0.

    If you want feel free to use that or wait for the auto update which will fix this. (Clear your cache after either.)

    #313626
    stefanhuberfilms
    Member
    Post count: 6

    alright, thanks! So i suppose the color shift happening to product images in the chrome browser is also related to this?
    can i just manually install the beta and then continue with all the regular updates that you guys are rolling out?

    thanks again!

    #313627
    David Martin – Support
    Moderator
    Post count: 20834

    What do you mean, Color Shift?

    Please provide screenshots. I cannot replicate, neither do I see any color shifts.

    Sure, you can manually install it. Auto update will resume as per normal.

    Thanks.

    #313628
    stefanhuberfilms
    Member
    Post count: 6

    please find attached – the visor should be yellow as seen on the shop page.

    Attachments:
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    #313630
    David Martin – Support
    Moderator
    Post count: 20834

    They are yellow:

    #313637
    stefanhuberfilms
    Member
    Post count: 6

    Ok, figured out that that issue may be related to my chrome version. Will install the beta now and report back!

    #313638
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know the result.

    -Rui

    #313645
    stefanhuberfilms
    Member
    Post count: 6

    worked a treat! thanks for your help!

    #313678
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help!

Viewing 10 posts - 1 through 10 (of 10 total)

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