New Landing How can we help? Atelier Product filters missing

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #329298
    catalin
    Member
    Post count: 23

    Hello,

    seems like the product filters are missing and I have no idea why. Can you please help. Print screens attached

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    #329303
    David Martin – Support
    Moderator
    Post count: 20834

    You can see in your screenshot, you have not added them to the WooCommerce Filters widget area.

    #329314
    catalin
    Member
    Post count: 23

    I have added some filters to the WooCommerce Filters widget area, but I can’t add that area to the Shop page. The mobile version seems to include them just fine, but not the desktop. And the shop page doesn’t seem to have a Meta options area (screenshot). Any ideas ?

    Also do you recommend any advanced filter for Woocommerce that is compatible with the Atelier theme ?

    Thanks!

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    #329320
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please enable them: Theme Options => WooCommerce Options => Shop Options

    #329324
    catalin
    Member
    Post count: 23
    This reply has been marked as private.
    #329329
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version are you on?

    #329331
    David Martin – Support
    Moderator
    Post count: 20834

    Please add this to Theme Options => Custom CSS:

    .widget {
        width: 100%;
    }
    #329370
    catalin
    Member
    Post count: 23

    Hello,

    I’m having one more problem. When I try to set a Filter by attribute, the attribute dropdown is empty. Any ideas ? (I have set a couple of attributes to a couple of products, not all products have attributes, but I’m figuring there should appear something on that list)

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    #329380
    David Martin – Support
    Moderator
    Post count: 20834

    The products need to be published to display.

    Be sure your attributes are correctly setup: https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6

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