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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product Fade overlay problems
- This topic has 44 replies, 8 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.
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Posted in: Neighborhood
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October 27, 2014 at 2:34 pm #123397
Hola,
Today I updated the neighborhood theme to the latest version and now I find two problems:Problem 1
I can’t see the product overlay nor the sale/new/sold-out badges.
When I enable the product overlay in FADE MODE I Can’t see the main product image nor the badges, only the second image that should be shown at roll-overWhen I enable the product over lay in SLIDE UP or SLIDE SIDE It works right
but I want the fade overlay that I had working all right beforeProblem 2
Before I had the shop page ordered in four columns, now is all messy
the product category is ordered in three columns, how could I make my shop page to be ordered in three columns as well?I upload three images,
Product category with Fade Overlay
product category with Slide Up overlay
Shop (tienda) Page with messy productsThank you, and sorry for my english, its not my first language
Elena
Attachments:
You must be logged in to view attached files.October 28, 2014 at 2:26 pm #123721Hi
1) Please enable the fade mode so I can check
2) That screenshot doesn’t look like a WooCommerce page to me, just looks like you have used the shortcode
– Kyle
October 28, 2014 at 2:39 pm #123724Hi,
1. I just Changed it to fade Mode
2. I used one of the template pages and changed only the content, Then what should I do?
Thank you
ElenaOctober 28, 2014 at 6:10 pm #123801I was just about to post the same question…
Just updated today.The Fade has stopped working in the Product Overlay Transition Type.
When I switch it to left / right – it works.
Anything we can do to fix?
October 28, 2014 at 8:57 pm #123829I have the problem as well.
My thumbnail pic ain’t showing any more and the transaction ain’t working./Kristoffer
October 28, 2014 at 9:09 pm #123832I have the same issues!
October 28, 2014 at 9:17 pm #123833Hi,
Do you guys have cache plugins? If you have please purge the cache.
@cassieegan
@krimanost
@davidllCan you guys provide the url of your websites? If necessary reply has private message, only the support team will see.
Thanks.
-Rui
October 28, 2014 at 9:19 pm #123834This reply has been marked as private.October 28, 2014 at 9:19 pm #123835This reply has been marked as private.October 28, 2014 at 9:21 pm #123836This reply has been marked as private.October 28, 2014 at 9:24 pm #123838Hey
Turn off all plugins. Have the same issue.
As mentioned – when I switch it to ‘slide in from left/right’ it works, and then switch it to ‘slide in from bottom/top’
It worksFade – nothing
D
October 28, 2014 at 9:28 pm #123839It’s still a bug that needs to be sorted out 🙂
and it’s not a acceptable solution for all, i think.but thanks for the trick.
I will not try it before an staff member has seen the “problem” so they can document it ./Kristoffer
October 28, 2014 at 9:29 pm #123840I don’t have any cache plugin
October 28, 2014 at 10:35 pm #123855Hi,
Just spoke with the development team and tomorrow will be available a new update that will fix this issue.
Tomorrow you just have to check for an update in Appearance-> Themes -> Neighborhood click in details.
Thanks.
-Rui
October 28, 2014 at 10:44 pm #123856Hi
Thank you @Rui
What about my second problem?
Problem 2Before I had the shop page ordered in four columns, now is all messy
the product category is ordered in three columns, how could I make my shop page to be ordered in three columns as well?what can I do?
Thank youElena
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Posted in: Neighborhood
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