New Landing › How can we help? › Themeforest Theme Support › Dante › Product descriptions not displaying after updating the Dante theme

Viewing 10 posts - 1 through 10 (of 10 total)
  • Back to forum
    Posted in: Dante
  • May 24, 2014 at 7:45 am #77262
    yoong58
    Member
    Post count: 12

    Hi after updating to the latest version of Dante, i can’t see the product descriptions on my product pages anymore. Please advise.

    jin

    May 26, 2014 at 7:07 am #77445
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please let me know dante theme version as you just upgraded.

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 26, 2014 at 3:46 pm #77593
    yoong58
    Member
    Post count: 12

    Hi, my version is 2.55 problem is still ongoing. Please advise.

    Jin

    May 26, 2014 at 3:58 pm #77601
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide specific page url so i can check and resolve the issue easily.

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 26, 2014 at 11:10 pm #77691
    yoong58
    Member
    Post count: 12

    Hi, the page url is : http://sandbox.convoygoods.com/wp/product/bi-fold-tan/ attached is also a screenshot for the dashboard where i edited the product to show that i filled up the product description but it is not appearing when i view the product.

    Thanks.

    Jin

    May 27, 2014 at 2:34 am #77713
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    May 27, 2014 at 5:50 am #77724
    yoong58
    Member
    Post count: 12
    This reply has been marked as private.
    May 27, 2014 at 6:17 am #77729
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue by using Admin -> Theme Options -> Woocommerce Options -> Page Builder on Product Pages -> Switch On this and update options .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 27, 2014 at 10:24 am #77809
    yoong58
    Member
    Post count: 12

    Thanks! works beautifully.

    Jin

    May 27, 2014 at 10:29 am #77810
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved .
    Thanks 🙂
    With Best Regards
    Swift Ideas

  • Back to forum
    Posted in: Dante
Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register