Product Description

[lloydxmas]

The product description always automatically appeared on the page and now it has to be clicked on in order to view it. How can I make it appear automatically when the page is opened?

[Kyle – SUPPORT]

Hi

Go to neighborhood/woocommerce/single-product/tabs/ and replace the tabs.php file with this one: https://www.dropbox.com/s/vc6cuejcbdxucbl/tabs.php.zip?dl=0

– Kyle

[lloydxmas]

Thanks, can you also tell me how to remove the “feedback” button below the product description?

[Kyle – SUPPORT]

Add this to your custom css:

.product_meta p .leave-feedback {
  display: none;
}

– Kyle

[lloydxmas]

I do not see /woocommerce/single-product/tabs/ in any php file. Can you please take a look? UN:woocommerceninja PW:woocommerce12345

[Kyle – SUPPORT]

In FTP or cPanel go to wp-content/neighborhood/woocommerce/single-product/tabs/

– Kyle

[lloydxmas]

I know this sounds dumb, but is there an FTP or cpanel already set up, or do I need to set that up with a third party? I am using go daddy to host my site, but i can’t find it anywhere. Also, how can I remove the SKU from the front end of the product page?

[Rui Guerreiro – SUPPORT]

Hi,

Usually in Cpanel there is one default ftp account that will have access to everything an the credentials are the same has cPanel.

The best option is always to create a new ftp account that will only have access to specific categories.

Can you take a print of the files you are seeing inside wp-content/themes/Neighborhood/Woocommerce/single-product ?

If you give us ftp access we can also check if the file is there or not.

-Rui

[lloydxmas]

I just tried it using Fetch, but the description tab is still not opening automatically when the page is loaded. It still needs to be clicked on. I need it to appear without having to click on it. And i need to remove SKU from front end. Please see attachment.

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[Rui Guerreiro – SUPPORT]

But did you manage to replace the files like Kyle suggested?

To hide the product sku add the code below to your theme custom css.

.sku_wrapper{
display:none!important;
}

-Rui

[lloydxmas]

Yes. I replaced the tabs.php file, but nothing changed.

[Kyle – SUPPORT]

Ok I will forward this to Mohammad to check why it’s not working

– Kyle

[lloydxmas]

ok, thank you.

[Mohammad – SUPPORT]

Hi,
Please use this custom css code:-
`#product-description{height:auto;}

Thanks
Mohammad

[lloydxmas]

Thank you very much!!!! Last question, is there a way to remove all sidebars from each individual product without having to go to each product and selecting no sidebar? On the woocommerce options page I selected no sidebars, but it only applies to the catalog page and the shop page. It does not apply to the individual product pages. I am using a popping sidebar plugin. I want to remove the sidebar widget, that came with the theme, without removing my sidebar plugin. If you guys gave me a custom css, would it affect my plugin?