New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product Categories not displaying correctly

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    Posted in: Neighborhood
  • June 23, 2016 at 1:35 pm #276684
    JLHeck
    Member
    Post count: 40

    Hello,

    I recently updated several things on my site and when I did the product categories no long display correctly. Usually it was 3 in a row but now it is doing this odd 1, 2, 1, 2 display.

    I have attached a screen shot below.

    And here is a link to the page:

    http://mejmej.com/product-category/shop-by-collection/

    Please help.

    Thanks

    J Heck

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    June 23, 2016 at 2:07 pm #276698
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide me with a login so I can look into it

    – Kyle

    June 23, 2016 at 2:12 pm #276705
    JLHeck
    Member
    Post count: 40
    This reply has been marked as private.
    June 23, 2016 at 2:38 pm #276715
    colladodelamina
    Member
    Post count: 9

    I have the same problem.

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    June 23, 2016 at 2:40 pm #276719
    colladodelamina
    Member
    Post count: 9

    I have the same problem.

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    June 23, 2016 at 2:44 pm #276722
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please try deactivating all of your plugins beside WooCommerce to see if that fixes the issue?

    – Kyle

    June 23, 2016 at 2:50 pm #276725
    colladodelamina
    Member
    Post count: 9

    It does not work after do it.

    June 23, 2016 at 4:12 pm #276745
    colladodelamina
    Member
    Post count: 9

    Does not work

    June 23, 2016 at 4:53 pm #276753
    JLHeck
    Member
    Post count: 40

    Hi Kyle,

    I tried that this morning before I wrote you guys – and nothing changed.

    J Heck

    June 24, 2016 at 7:11 pm #277066
    David Martin – Support
    Moderator
    Post count: 20834

    @JLHeck test with your child theme deactivated and flush your netdna cache.

    Thanks.

    June 24, 2016 at 7:19 pm #277068
    colladodelamina
    Member
    Post count: 9

    It does not work.

    June 24, 2016 at 7:24 pm #277069
    David Martin – Support
    Moderator
    Post count: 20834

    @colladodelamina I was not referencing you. Please start a new thread so you can privately add your own WP login details.

    Thanks.

    June 25, 2016 at 6:26 pm #277149
    JLHeck
    Member
    Post count: 40

    Hello,

    I did both of those things, and still no change. Any other suggestions?

    Thanks
    JHeck

    June 27, 2016 at 11:03 am #277332
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    This issue has been fixed and we will release a update very soon.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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