Product carousel not working on Home page

[MaartenPex]

Dear Team,

I am experiencing issues with a non showing product slider on the home page. I have already deactivated the active plugins, but no avail.

Can you please have a look or assist me in this matter,

Your help is highly appreciated,

Regards,

Maarten

[Kyle – SUPPORT]

Hi

Looks like you’ve only added recent posts to that page?

– Kyle

[MaartenPex]

Hi Kyle,

That is correct, because when I add the carousel it creates enormous white space there.
And to the customers this looks weird and doubtful.

You are free to add it and see what is causing it,

Thanks for your help!!!

[MaartenPex]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

This only happens in the homepage? can you recreate it in a new draft page?
This way we can check it without causing any issues to your site visitors.

-Rui

[MaartenPex]

Hi Rui,

This happens only on the home page strangly enough. I’ve set up a test page. here:

http://www.violamilano.com/test/

Here you can see it’s functioning fine. There something in the Home that is conflicting.

Regards,

Maarten

[Nishant – SUPPORT]

Which carousel you want to add? I am adding and checking it.

[MaartenPex]

This reply has been marked as private.

[MaartenPex]

Dear Staff,

I just discovered, that when I combine a ‘product’ carousel and ‘recent posts’ from the swift page builder menu and add them to the home page the ‘product’ carousel goes bananas.

The problem does not occur when I put the product carousel not to carousel functionality. Although I would want this off course.

Can you please have look what seems to be the issue here?

Regards,

Maarten

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[MaartenPex]

Hi Rui,

That is correct, but please have a look at the below give URL. The Home page is now set with a product carousel which does not have the carousel functionality. The below given URL does(the first 1/4 carousel that is)

http://www.violamilano.com/test/

and this is not good I believe,

THank you for the Find and replace tables tool. I just used it!

Regards,

Maarten

[Rui Guerreiro – SUPPORT]

Ok. I replicate it.
That seems to be a very particular situation. Since you only want to display 1 item, the carousel will not be effective.

Can you turn off the carousel option and we will add the bug to our fix list? I already change it at the moment so you can see it display fine this way.

thanks

-Rui

[MaartenPex]

Hi Rui,

Thank you for the help. Ideally I would want to have 4 times 1/4 product carousels. Each showing a different product category. (for example: ties,braces,pocket-squares,bracelets). In that way clients can move through each product carousel and browse through the products directly on the home page.

With the technical situation as it is now this seems not possible because of interference of the recent posts division with what it is combined on the homepage.

Maybe you already understood me before, but just to point out what to me and my client seems best.

Thanking you in advance an looking forward to the update,

Regards,

Maarten

[Rui Guerreiro – SUPPORT]

We will check this and get back to you.
-Rui

[MaartenPex]

Hi Rui,

I was wondering that since there where some updates if the issue I was struggling with is solved. There is also some other strange behavior going on. On the home page, on mobile, my products are not filling the page. They are half sized and still I don’t seem to be able to get a product slider to work together with a recent posts element. Therefore you can check the http://www.violamilano.com/test page.

Your help is highly appreciated.

Regards,

Maarten