Product carousel navigation bug

[studioenigma]

Hi support,

I have a problem with the product carousel.
Keyboard navigation works fine, but if i click the left and right arrows i get sent to the top of the page:

http://www.testlust.nl/fentimans/

Is one of the pages with a carousel.

Any swift idea on fixing this issue?

Regards

[Kyle – SUPPORT]

Hi

In which browser do you get sent to the top of the page? It doesn’t happen for me

– Kyle

[studioenigma]

Chrome!

[studioenigma]

Firefox as well

[Kyle – SUPPORT]

Works fine for me on both on my Mac, are you using the latest versions of the browsers?

– Kyle

[studioenigma]

Yes, Chrome is up to date, also running on a mac. Very strange! I don’t have this issue on the blog post carousel on the homepage. Just on the product carousel…

[Kyle – SUPPORT]

Possibly just something specific to your Mac/Browser. I wouldn’t worry about it too much

– Kyle

[studioenigma]

Just checked on a windows laptop and on another mac aswell – all experiencing the same bug!

[studioenigma]

I added a screenshot to illustrate the problem.

Attachments:

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[studioenigma]

I just spotted a second problem on the screenshot -> part of the price gets cut on the seville orange jigger tray product…

[Kyle – SUPPORT]

Could you try deactivating any plugins you have installed to see if that fixes the issue?

For the price add this to your custom css:

@media only screen and (min-width: 769px) { 
.caroufredsel_wrapper, .product-carousel .caroufredsel_wrapper {
  height: 380px!important;
}
}

– Kyle

[studioenigma]

CSS worked for the cut-off text.

Still need a sollution for the navigation bug. “It doesn’t happen on my computer, probably something specific to your mac” isn’t sufficient for me. Tested it on 5 computers, happens everywhere. This is a theme functionality i paid for, so it is supposed to work. Please respond!

Regards

[Kyle – SUPPORT]

Did you do what I asked?

Could you try deactivating any plugins you have installed to see if that fixes the issue?

– Kyle

[alemarengo]

Hi guys!
I’m quite confident it’s not a bug, but I have to ask you a suggestion about what follows.
As in the attached screenshots, you may see how Related Products carousel works well, except for the fact that in mobile portrait view some products’ wrappers’ height decreases and price disappears. Only if I swipe back, I can view the entire products details, price included.
How can I fix this?
Many thanks.

Attachments:

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[Kyle – SUPPORT]

If you remove my code does that still happen?

@media only screen and (min-width: 769px) { 
.caroufredsel_wrapper, .product-carousel .caroufredsel_wrapper {
  height: 380px!important;
}
}

– Kyle