New Landing How can we help? Themeforest Theme Support Neighborhood Product Carousel is full width

Viewing 8 posts - 1 through 8 (of 8 total)
  • #270065
    wboelte
    Member
    Post count: 7

    Hi there,
    i experience problems with the width of some elements, like the product carousel on product pages. It went to full width without me changing anything. With other words it’s not a carousel anymore, it’s one product under another.
    Is this a known bug, can that be fixed easily?

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    #270074
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update to Neighborhood 3.4.11

    – Kyle

    #270743
    wboelte
    Member
    Post count: 7

    i have updated the theme, but the problem with the carousel stil exists. =(

    #270744
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which page should I be looking at?

    – Kyle

    #270752
    wboelte
    Member
    Post count: 7
    This reply has been marked as private.
    #270759
    wboelte
    Member
    Post count: 7
    This reply has been marked as private.
    #271208
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems that it’s cause by this css rule in the style.css
    https://www.dropbox.com/s/wpjsb57ios8lkpz/Screenshot%202016-05-30%2017.52.27.png?dl=0

    I commented the width property and know it’s displaying fine.
    Will forward this to the development team to further investigation.

    -Rui

    #271229
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wboelte

    Please can you try disabling any 3rd party plugins, and testing again. I’ve tested the carousel locally on the product page, and all works 100% here in our tests.

    Let us know.

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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