Product by SKU ID wrong display

[KateWood]

Hi,

I am looking for a way to place my products on normal pages. I found a solution for this with product by SKU ( in a textblock). However the dimension of these textblocks are not fit for the products, as you can see here.
Also it goes completely crazy when you open this link on your iPhone.

So I tried to solve this with using something else, the ‘products’ element in the swift page builder. This looks good on the desktop, but doesnt on my iPhone (because it only shows one product there).

Have you got an solution for my problem?

Thank you for your time.

[laranz – SUPPORT]

Hi,

Did you try the products element in the page builder? there you can give the product category separated by commas like glass,bar,coolers,shades like that. Did that also not displaying well on your iPhones?? https://monosnap.com/image/pHDdktBv1Vm9s5KJAGNbBaXid1MyGv

Let me know, what you got.

Thanks,
laranz.

[KateWood]

Hi Iaranz,

yes I use this on the watches page: http://www.katewoodoriginals.com/wooden-watches/

I have 4 products in it, but when I watch them on my iphone only one is displayed.

[Rui Guerreiro – SUPPORT]

Hi,

Not sure if you have your theme updated or have any css customization.
Can you provide us admin access so we can check? Please use the private reply option.

-Rui

[laranz – SUPPORT]

Hi,

I ask our developer to look over this issue.

Thanks,
laranz.

[Swift Ideas – Ed]

This reply has been marked as private.

[KateWood]

Hi Ed,

Thanks for your reply. I am fairly new to wordpress. How do I update the theme without losing all my data. I did a lot of customising.

[KateWood]

This reply has been marked as private.

[KateWood]

This reply has been marked as private.

[KateWood]

I did not do any big customizations to any file. Just the setting in theme options etc., colors. What will I lose if I update without using a child theme or something? Again I am very new to this so please explain.

[Mohammad – SUPPORT]

Hi,
Please update the theme and i am sure that you will not loose your theme options settings.
Thanks 🙂
With Best Regards
Mohammad

[KateWood]

Hi Ed you did not send me the newest version it is still version 1.81 while the newest version is 1.9

Where can I find the newest update????

[KateWood]

I alreay had 1.8 installed

[KateWood]

Sorry never mind. Found it on envato

[KateWood]

I it is fixed thank you! Is is possible to change the product order in the carousel?