New Landing How can we help? Themeforest Theme Support Neighborhood Problems with the display of the payment sites

Viewing 8 posts - 1 through 8 (of 8 total)
  • #295356
    geilergueggel
    Member
    Post count: 3

    Hi

    I have Problems with the presentation of the last two pages (if you would order a product). It’s the payment site and the confirmation of the order site. on both sites, the text starts stright left and a part is hidden because ists more on the right side than the Screen can display. You can see this Problem on the screenshots attached. How can I change this back, that it looks like the preview on the “Themeforest” Webpage?

    Thank you for helping me.

    Greetings Matthias

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    #295600
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Need to login to have a look.
    Can you check the user credentials because I tried to login and it didn’t worked.

    -Rui

    #295601
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look. The supplied do not work.

    Thanks.

    #295633
    geilergueggel
    Member
    Post count: 3

    Sorry, now it should working.

    two other, smaller Problems: I could translate nearly everything but 2 Positions I can’t find a solution that the word will displayed in german:

    Paymant: When you use creditcard, to proceed this, the Button is in english.
    Contact (in German Kontakt) in the main menu: the send button should be “senden” (german for sent)

    Thank you

    #295915
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks I have reported this back for fix asap.

    Please add this to Theme Options => Custom CSS to help fix this in the meantime:

    .woocommerce-checkout .page-content,
    .woocommerce-order-received .page-content {
        width: 1170px;
        margin-left: auto;
        margin-right: auto;
    }

    For your contact button, you can change this within the plugin Contact Form 7. I cannot see this as you have not provided our login with enough privileges, it should be administrator level.

    For the order button, have you translated the WooCommerce plugin also? Ref: https://docs.woocommerce.com/document/woocommerce-localization/

    – David.

    #295926
    David Martin – Support
    Moderator
    Post count: 20834

    Please update the login details provided to be administrator level.

    I cannot replicate this issue locally on my dev version, which indicates a plugin or theme modification is causing this. Please ensure all plugins are updated.

    – David.

    #296024
    geilergueggel
    Member
    Post count: 3

    Sorry, the Login is now a admin role.

    Thank you for helping me. Great Support.

    #296040
    David Martin – Support
    Moderator
    Post count: 20834

    Everything should now be resolved. I have removed the added CSS.

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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