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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • December 3, 2013 at 4:54 am #34946
    dianajuhn
    Member
    Post count: 4

    Hi, some odd things are going on with my theme. I have it running a brand new install of wordpress and have not installed any additional plugins.

    I am going to use the TEAM for case studies, though that shouldn’t matter with the problem.

    I have created 2 team entries each has a featured images assigned to it.

    On this page (http://dev.pilotjudgement.com/client-impact/) I have used the team element. As you can see, nothing is appearing.

    If you visit a single team page (http://dev.pilotjudgement.com/?team=relationships), you can see that the featured image is not appearing.

    Any insight is greatly appreciated. Thank you.

    December 3, 2013 at 11:02 pm #35154
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Can you show me a screenshot of the backend to show me how you’ve set up the team member image?

    Got a feeling this may be related to a GD Library not being installed on your server, may be good to check with your host in case?

    – Ed

    December 3, 2013 at 11:17 pm #35158
    dianajuhn
    Member
    Post count: 4

    Hi, yes here is a screen shot of the admin page. There is an error at the top saying, “The mb_decode_numericentity() function (available since PHP v4.0.6) is missing. This function is required to decode UTF8 entities. Please update your PHP installation (install ‘php-mbstring’ on most Linux distros).”

    This is an error I had never seen before with a wordpress install and I already googled it. I found on a wordpress forum that is an unusual error that happens on some hosts, and doesn’t change the function of wordpress…so I ignored it, hoping it will be fixed in a future release. I don’t think it is causing the problem, but could be wrong.

    December 4, 2013 at 10:15 pm #35362
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What version of PHP are you using on your server? That may very well be the issue. You should definitely look to be on a host that keeps this to the latest version!

    – Ed

    December 4, 2013 at 10:21 pm #35368
    dianajuhn
    Member
    Post count: 4

    PHP Version 5.4.20

    December 5, 2013 at 8:03 am #35435
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm, that’s odd, seems that you have certain packages missing then. Can you please confirm with your host that you have the GD Library installed, as this is necessary.

    – Ed

    December 5, 2013 at 10:38 pm #35646
    dianajuhn
    Member
    Post count: 4

    I will check with the host.

    December 6, 2013 at 3:40 pm #35759
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sure, let us know.

    – Ed

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    Posted in: Dante
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