New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problems with swift shortcodes – Internal Server Error

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    Posted in: Neighborhood
  • August 19, 2013 at 9:12 am #17021
    lucastomaszewski
    Member
    Post count: 1

    Hi, I have encountered problem with swift shortcodes. I receive Internal Server Error after trying to open window with sortcodes in editor. I had installed original tinny mc and I wasn’t working, with ultimate tiny mc is not working to. Other 3rd party shortcodes work well. I have installed them after problems with yours, not before. [11:19:27.475] GET http://showroom.oneloft.pl/wp-content/themes/neighborhood/includes/swift-framework/sf-shortcodes/interface.php?ver=358-24485 [HTTP/1.1 500 Internal Server Error 167ms] after this request I have the same result in FF and Chrome. Trying to lunch interface.php alone makes the same problem. Np php error but Internal… In many other cases php scripts from this catalog shows the same problem with Internal… This is not the problem as as far everything else is working fine but just giving info how it behaves.

    With regards
    Lucas

    ps. Very nice theme 🙂

    August 19, 2013 at 9:17 am #17022
    lucastomaszewski
    Member
    Post count: 1

    … this problem occurs in page builder editor when I have option to edit text and in normal editor.

    August 20, 2013 at 4:20 am #17246
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you contact your hosting company and ask for the error log for the time around when that error happened?
    Let us know please! Cheers

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    Posted in: Neighborhood
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