New Landing How can we help? Themeforest Theme Support Neighborhood Problems with shop in mobile version

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  • #52661
    Swift
    Member
    Post count: 7

    Hi, i have a big problem with my site which is already live.
    The shop seems to be working just fine, but when i use the shop in mobile version i can not add a product to the shopping bag. But when i check the shopping bag there is already items in the shopping bag when i look at it, these items i can not remove. This is just when using the site from mobile.

    Can you please help me? http://www.heartandsoles.no

    Best regards, Morten

    #52787
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I don’t experience this at all and this might be a problem with your local network, so please make sure to remove all your items from the bag if you are logged in as admin, because those items might transfer to another device. This does not affect visitors of your site tho.

    Cheers

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