New Landing › How can we help? › Cardinal › Problems with product views

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    Posted in: Cardinal
  • November 7, 2014 at 10:37 am #126412
    torb
    Member
    Post count: 317

    I have two problems with product views:

    1. Hitting the two-way-arrow in single-view opens the product image full size in the same window.

    2. Products are not shown at all in Quick view. Quickview is enabled, and the Quickview box opens, but no image is shown.

    (Sorry for the not so helpful topic title, but I am not sure if these two problems are related or not, so I ask them in the same topic).

    November 7, 2014 at 1:32 pm #126479
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That login isn’t working for me, please check it

    – Kyle

    November 7, 2014 at 1:36 pm #126480
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    November 7, 2014 at 1:45 pm #126481
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    1) Seems like a plugin conflict, please can you deactivate your other plugins to see if it fixes the issue

    2) I’ll have to check this with the developer

    – Kyle

    November 8, 2014 at 10:10 am #126632
    torb
    Member
    Post count: 317

    1) It was/is a template override issue. The single product template is overridden because it initially did not show all my product images… I will have to check if this is still needed.

    2) Please do – it is not connected to 1)

    November 10, 2014 at 5:19 pm #127088
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    2) Can you try disabling any active plugins – I haven’t seen any issues with this locally, so can only assume a conflict somewhere.

    Thanks,

    – Ed

    February 24, 2015 at 8:13 pm #152869
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    February 24, 2015 at 8:17 pm #152870
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    February 27, 2015 at 11:16 am #153742
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please check that login for us, it’s not working

    – Kyle

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    Posted in: Cardinal
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