New Landing › How can we help? › Themeforest Theme Support › Dante › problems with permalinks and woocommerce

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    Posted in: Dante
  • March 9, 2014 at 5:04 pm #55768
    toni100
    Member
    Post count: 148

    hi,

    i have created a woocommerce menu with the categories in a widget which is shown on the shop page. everything is working fine except that i always get the 404 page when i want to see a category.

    page: http://www.meinstubaital.at/unterkuenfte/
    if i click on 5 stars then http://www.meinstubaital.at/produkt-kategorie/hotels/5-sterne/ which is not working.

    and second question is: although the shop page is called unterkuenfte – i still see the page title as products

    thank for your help

    March 10, 2014 at 10:00 am #55905
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I do not get any of the issues listed above.

    – Kyle

    March 10, 2014 at 10:27 am #55938
    toni100
    Member
    Post count: 148

    if you click on a product page like http://www.meinstubaital.at/unterkuenfte/activehotel-bergkoenig/ and then click on Kategorien: 4 Sterne above the share buttons you’ll come to 404 page – there seems to be the problem…

    March 10, 2014 at 10:30 am #55941
    Melanie – SUPPORT
    Member
    Post count: 11032

    Does that also happen if you change the permalink structure back to default?
    Maybe switch to default, then back to custom and see if that fixes it!

    March 10, 2014 at 11:03 am #55968
    toni100
    Member
    Post count: 148

    i have already tried that but it does not work…

    March 10, 2014 at 11:09 am #55971
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please try updating to version 2.16, if this does not fix the issue then please check back with login details so I can take a look.

    – Kyle

    March 15, 2014 at 5:43 pm #57803
    toni100
    Member
    Post count: 148

    i found the error – in permalinks settings you have to set category base as your page then it works…

    by the way i can not download 2.16 from themeforest.

    March 17, 2014 at 9:38 am #57965
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Glad you sorted it!

    We have not pushed the latest version to themeforest yet, we have been very busy!

    – Kyle

    March 17, 2014 at 10:19 am #58004
    toni100
    Member
    Post count: 148

    i just tested the site again – and now the normal url for the products dont work – they only work if delete the category base… but if i delete the category base in the permalinks settings – i get the 404 pages http://www.meinstubaital.at/produkt-kategorie/hotels/4-sterne/

    any ideas?

    March 18, 2014 at 5:58 am #58378
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share worpdress admin login detial so i can check and resolve it easily .

    Thanks

    March 18, 2014 at 9:36 am #58436
    toni100
    Member
    Post count: 148
    This reply has been marked as private.
    March 18, 2014 at 10:04 am #58449
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check now from here http://www.meinstubaital.at/unterkuenfte/ . Every link is working fine .

    Thanks

    March 18, 2014 at 10:07 am #58450
    toni100
    Member
    Post count: 148
    This reply has been marked as private.
    March 18, 2014 at 10:11 am #58454
    toni100
    Member
    Post count: 148
    This reply has been marked as private.
    March 18, 2014 at 10:16 am #58462
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I dont get you please mark issue at screenshot .

    Thanks

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    Posted in: Dante
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