New Landing › How can we help? › Cardinal › Problems with Image Caption field in image box

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    Posted in: Cardinal
  • October 28, 2015 at 1:01 pm #223867
    lgblom
    Member
    Post count: 219

    Hi.
    I am sorry, but i have a problems again.

    I have six image box om page with press-images.
    Before i have image caption om image but no its empty.

    When i open image box i find that the field for image caption now is a text editor and the caption didn’t work.

    How can i get back to only text field?

    You find site here: http://webtest.andersberglund.net

    See also my attachment.

    Best regards
    L G

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    October 28, 2015 at 1:10 pm #223874
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    So if you add text to the image caption field it does not show up?

    – Kyle

    October 28, 2015 at 1:34 pm #223885
    lgblom
    Member
    Post count: 219

    Hi Kyle.
    I just add text “Foto: Anders Berglund”
    I klick on black button and save.
    When i open image box again the image caption is empty.

    October 28, 2015 at 1:44 pm #223893
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you provide me with a login and a link to the page so I can check this, thanks

    Kyle

    October 28, 2015 at 1:49 pm #223897
    lgblom
    Member
    Post count: 219
    This reply has been marked as private.
    October 28, 2015 at 3:18 pm #223932
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating any plugins you have installed to see if that fixes the issue? If not I’ll have to report this bug to the developer

    – Kyle

    October 28, 2015 at 3:46 pm #223947
    lgblom
    Member
    Post count: 219

    Hi Kyle.
    i have now deactivate plugins, but there is the same problem.

    /L G

    October 29, 2015 at 10:51 am #224108
    lgblom
    Member
    Post count: 219

    Hi Kyle.
    Have you report this to developer?
    I just wanted to check 🙂

    Best rgerds
    /L G

    October 29, 2015 at 10:55 am #224109
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes I have forwarded this to my colleague for you

    – Kyle

    October 29, 2015 at 10:58 am #224111
    lgblom
    Member
    Post count: 219

    Thanks.

    /L G

    October 29, 2015 at 11:34 am #224128
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Will check this during the day.
    Will let you know when I have something.

    -Rui

    October 29, 2015 at 11:38 am #224133
    lgblom
    Member
    Post count: 219

    Thanks for your help Rui.

    /LG

    October 29, 2015 at 11:43 am #224137
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

    October 30, 2015 at 12:33 pm #224518
    Maurizio.Lattanzio
    Member
    Post count: 174

    I’ve the same problem! I write for notify the solution. Sorry!

    October 30, 2015 at 1:20 pm #224537
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We are still trying to fix the situation. Will let you know when it’s done.

    -Rui

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