problems over problems

[Rui Guerreiro – SUPPORT]

Hi,

Don’t think the theme it’s fragile neither the major part of the customers. You have cache plugins that can cause issues among other plugins, it was necessary to resave your permalinks because of the products page(this is Woocommerce/WordPress not theme related)

Check again.
http://www.itscult.com/Produkt/beach-babe-armband/

-Rui

[romanhajek]

Hello,
the page is still not working properly, it looks like in the screenshot.

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[Rui Guerreiro – SUPPORT]

That seems to be cache. Clear the cache and also try in a different browser.
Couldn’t login with the credentials you provided.

-Rui

[romanhajek]

please try again to login.

[Rui Guerreiro – SUPPORT]

Hi,

It’s related to the style.css of the child theme. It seems that is missing the include of the parent style.css that comes with the child theme.

-Rui

[romanhajek]

no thats not the problem… i just changed to the parent theme again tried it- it didn’t worked. Furthermore I uploaded the style.css again and its still the same problem.
If the theme is not working till Friday,12th June, please send me my money back or give me a coupon for an other theme.
best regards

[Nishant – SUPPORT]

Please provide the correct login link and details so that we can check. (Mark private reply option below)

[romanhajek]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

The theme is working fine.
https://www.dropbox.com/s/26k5s26xu0hpt7n/theme_ok.png?dl=0

You should be careful with the cache/minify plugins you use, and don’t blame our theme for that.

-Rui

[Nishant – SUPPORT]

Hello Roman,

I checked as well and as Rui said, the theme is working absolutely fine. Nothing wrong with our theme. Please follow Rui’s advice above.

[romanhajek]

here are screenshots of landing page and shop page (cache is cleared, tested in safari and chrome)

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[Rui Guerreiro – SUPPORT]

After disabling Better WordPress Minify.
https://www.dropbox.com/s/6h4ipjm7hng5ypx/better_wordPress_minify.png?dl=0

We can’t support 3rd party plugin issues.

-Rui

[romanhajek]

okay, sorry, but you recommended it in the comments on envato…

[romanhajek]

the next problem is that the wishlist is not working… if you click on “zu deiner wunschliste” nothing happens or it just loads the same page again.

[Rui Guerreiro – SUPPORT]

Yes we recommend, but could be related to the settings. Not sure if you are using any CDN to deliver the content.

Check our current settings
https://www.dropbox.com/s/qedmao3aujyazfw/NH_better_WordPress_minify.png?dl=0

-Rui