New Landing › How can we help? › Themeforest Theme Support › Neighborhood › problems installing woocommerce

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    Posted in: Neighborhood
  • October 24, 2013 at 2:40 pm #28204
    dezpixels
    Member
    Post count: 28

    when I try to install the woocommerce plugin I get this error message.

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in …/wp-admin/includes/file.php on line 949

    I only get this message with your template.
    I’ve tried to increase the memory but still not working.

    October 25, 2013 at 8:32 am #28362
    dezpixels
    Member
    Post count: 28

    I have spoken with my hosting provider and they tell me that the only way to increase more than 64mb memory is by hiring another hosting plan.
    I’ve never had a similar problem installing WooCommerce and using the same hosting plan. And if I use another template I have no problem …

    October 28, 2013 at 1:48 pm #28877
    Melanie – SUPPORT
    Member
    Post count: 11032

    Sorry to hear that, but those are the requirements for the theme and WooCommerce 🙁
    I have never heard of increasing the memory limit to be a problem tho.

    All the best

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Neighborhood - Responsive Multi-Purpose Shop Theme
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