New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problems after updating

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • March 4, 2015 at 4:24 pm #155071
    mokadeco
    Member
    Post count: 34

    Hello,
    Suddenly , in the checkout page , shipping option given is not available.
    Only I have shipping to Spain . I dont change nothing , only actualize woocomerce .
    Also Buttons have changed color .
    Please it is urgent.
    Thank You

    March 4, 2015 at 4:52 pm #155078
    mokadeco
    Member
    Post count: 34

    Solved the problem with shipping…

    March 4, 2015 at 4:53 pm #155080
    mokadeco
    Member
    Post count: 34

    Sorry, not solved, the shipping is still unavailable

    March 4, 2015 at 7:31 pm #155105
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    can you active the default WordPress theme and repeat the checkout process to see if happens the same thing?

    -Rui

    March 6, 2015 at 12:00 pm #155544
    mokadeco
    Member
    Post count: 34

    Yes, does not work.
    The problem is with the flat rate option.
    When the option is predetermined flat rate is when failed.

    March 9, 2015 at 5:09 am #155817
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me Flat Rate shipping product URL to add cart and insect the issue.
    Thanks
    Mohammad

    March 9, 2015 at 10:40 am #155903
    mokadeco
    Member
    Post count: 34
    This reply has been marked as private.
    March 9, 2015 at 10:43 am #155904
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    If it didn’t worked with the default WordPress theme it means that is a problem with the Woocommerce plugin.

    You should contact their support for helping you troubleshooting that issue.

    -Rui

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    Posted in: Neighborhood
Viewing 8 posts - 1 through 8 (of 8 total)

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