New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with WooCommerce Thumbnail Input Quantities

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • April 30, 2014 at 5:49 pm #71289
    baltictex
    Member
    Post count: 9

    Hi Swiftideas Team,

    I have problem with WooCommerce Thumbnail Input Quantities and Neighborhood template it seems that it not showing correctly. I have included a print screen. Can you please tell me how to fix this problem and instead of arrows have same plus/minus boxes as on your demo site.

    Regards
    Marius Olbert

    May 1, 2014 at 9:28 am #71422
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please switch to the twentyfourteen theme and take a screenshot of what it looks like with that. If it is an incompatibility issue with our theme then I will ask the developer to fix it for you.

    Thanks
    Kyle

    May 1, 2014 at 4:32 pm #71618
    baltictex
    Member
    Post count: 9

    Hi Kyle,

    Thank you for respond. I have switched the theme and it is the same. Can you please at least tell me where I have to look to solve this problem.

    Thanks

    May 1, 2014 at 4:36 pm #71620
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I think it is actually supposed to be like that. Please explain the purpose of the plugin? Is it to add quantity for the add to cart? If so it is not possible to have that on our theme.

    May 1, 2014 at 5:16 pm #71626
    baltictex
    Member
    Post count: 9

    Hi Kyle,

    I am using two plugins WooCommerce Advanced Product Quantities and WooCommerce Thumbnail Input Quantities because I have different lot sizes for each products. According to both plugins developers both plugins work with each other. For example if you go directly to product page everything working correctly and you can add with plus and minus but thumbnails is not working. Can you give me some advise where I have to look. My site address eshop.baltictex.com

    May 1, 2014 at 5:35 pm #71630
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s not possible to have quantities on the product thumbnail, sorry. That is not part of the current theme functionality, and it’s not within the scope of our support to be able to provide that functionality as it is more work than a small customisation. While we’d love to be able to support every customisation request, we simply don’t have the time.

    – Kyle

    May 1, 2014 at 5:51 pm #71631
    baltictex
    Member
    Post count: 9

    Thanks Kyle,

    I have deactivated that plugin but now when I press add to shopping bag it gives me this error You must add a minimum of 33 BonaVita Summer Mix’s to your cart. Can you give some advice on that why it is not adding the minimum quantity?

    May 1, 2014 at 7:49 pm #71637
    baltictex
    Member
    Post count: 9

    Hi Kyle,

    Can you tell me where I can find a function which adds product from thumbnail when you press add to shopping bag?

    May 5, 2014 at 4:00 pm #72233
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, what do you mean adding a product from thumbnail? Can you specify? 🙂

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    Posted in: Neighborhood
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