New Landing › How can we help? › Atelier › Problem with Swift Slider on mobile

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • October 5, 2015 at 5:12 pm #218580
    GDS-TTF
    Member
    Post count: 8

    Hi, we added some instances of Swift Slider but on mobile screens (about 480px and lower), the second slide is not loading correctly. It seems to be way off center, and you can’t see the content. Here’s a test page:

    October 7, 2015 at 9:59 am #219031
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I do not see any images loaded within the slider? Please add your WP login details so I can take a look at the setup?

    – David.

    October 7, 2015 at 5:43 pm #219209
    GDS-TTF
    Member
    Post count: 8

    There were two sliders on that page, the second one didn’t have images. I’ve removed the second one now. The first one has images.

    Can I give you Contributor level access instead of Admin access?

    Thanks

    October 7, 2015 at 6:09 pm #219218
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We need admin to check the Swift Slider, don’t worry we deal with this everyday.
    You can send the credentials in a private reply.

    -Rui

    October 8, 2015 at 6:37 am #219289
    GDS-TTF
    Member
    Post count: 8
    This reply has been marked as private.
    October 8, 2015 at 3:48 pm #219473
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I already removed the initial link. can you reply again the site link in a private reply(forgot to store it).
    sure you can post here the screenshots but that will take more time to both of us to figure this out.

    Also try to create a new slider with just 1 image in each just to compare. Another test is to disable all plugins except Swift Framework.

    -Rui

    October 9, 2015 at 1:10 am #219589
    GDS-TTF
    Member
    Post count: 8
    This reply has been marked as private.
    October 9, 2015 at 4:37 pm #219734
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It could be related with the content of the slide.
    Try to add just a background image in each slide to see how it behaves.

    Let us know the result.

    -Rui

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    Posted in: Atelier
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