New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with Swift page builder

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    Posted in: Neighborhood
  • January 3, 2014 at 12:58 pm #40028
    bjornsouverijn
    Member
    Post count: 2

    hello,

    ive been working with your theme (great theme by the way!) and i’ve clicked on the blue swift pagebuilder button and wanted to use pre made template home 2, and all of a sudden the swift page builder doesn’t work anymore.

    Ive searched in the knowledgebase and found some similar problems, but no answers:(

    Can you guys help me out?

    thanks!

    The site im working on: http://www.houtjetouwtje.nu

    Bjorn Souverijn

    Bjorn Souverijn

    January 5, 2014 at 11:03 am #40429
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Bjorn,

    Can you try disabling any plugins you have enabled? There may be a conflict. Also try clearing your browser cache.

    I’ve tested that option here and it shows fine.

    Let us know.

    – Ed

    January 6, 2014 at 8:09 pm #40581
    bjornsouverijn
    Member
    Post count: 2

    Hi Ed,

    ive mailed you a message with the login for the site.

    Bjorn

    January 8, 2014 at 3:33 pm #41115
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can you please add your login details via the forum so we can keep things down to one method of communication? THank you

    January 14, 2014 at 7:49 pm #42472
    bjornsouverijn
    Member
    Post count: 2
    This reply has been marked as private.
    January 16, 2014 at 9:27 am #42875
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I tested and it works perfectly fine, you can see the page here: http://www.houtjetouwtje.nu/?page_id=115

    Maybe try another browser or deactivate your browser extensions.

    All the best

    August 8, 2014 at 4:53 pm #99501
    bmcinternet
    Member
    Post count: 26
    This reply has been marked as private.
    August 11, 2014 at 12:54 pm #99940
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide your link and login so I can check please

    – Kyle

    August 11, 2014 at 1:14 pm #99958
    bmcinternet
    Member
    Post count: 26
    This reply has been marked as private.
    August 11, 2014 at 2:14 pm #99974
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes if you mark your reply as private only support staff can see it

    – Kyle

    August 11, 2014 at 2:16 pm #99975
    bmcinternet
    Member
    Post count: 26
    This reply has been marked as private.
    August 11, 2014 at 2:28 pm #99983
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I also need your link?

    – Kyle

    August 11, 2014 at 2:30 pm #99986
    bmcinternet
    Member
    Post count: 26
    This reply has been marked as private.
    August 11, 2014 at 2:43 pm #99999
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems fine to me? I created a new page called ‘Test’ and selected the Home (Agency) prebuilt page and it’s worked: http://www.bmcinternetmarketing.com/test/

    – Kyle

    August 11, 2014 at 2:52 pm #100001
    bmcinternet
    Member
    Post count: 26

    Hi Kyle,

    Sorry I was confused with an other question, that was about gtmetrix reports..

    Thanks anyway!

    Cheers

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    Posted in: Neighborhood
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