Problem with sub categories..

[Furlan3]

I have a problem with a new demo with Atelier.. i take your demo content, duplicate a page (http://www.iumi.it/demo/shop/shop-mixed-rows-2/), changed the first element PRODUCT (SHIRTING & SWEATERS), i take a sub category (Accessories – prima) and the loop disappears. If i re-use another category (not a sub category) like accessories, all work fine.

It’s a bug? do you know the problem?

Attachments:

You must be logged in to view attached files.

[Rui Guerreiro – SUPPORT]

Hi,

Can you check your user credentials? I couldn’t login with the ones you provided.
Thanks

-Rui

[Furlan3]

This reply has been marked as private.

[David Martin – Support]

Hi,

That is because you are selecting to shoe “Featured Products” and have Featured Products set within that subcategory.

Change it to “Latest Products” and it will work.

Thanks,
David.

[Rui Guerreiro – SUPPORT]

Hi,

Apologize I was testing it while David also took a look at the topic.
We are checking this further.

-Rui

[Furlan3]

no sorry..
http://www.iumi.it/demo/shop/shop-mixed-rows-2/
i used always “LATEST PRODUCTS”, the second option, and doesn’t work..

[Furlan3]

attach

Attachments:

You must be logged in to view attached files.

[Rui Guerreiro – SUPPORT]

Can you change the WP_DEBUG in your wp-config.php file?
Like this define( 'WP_DEBUG', true );

So we can check for any error.

-Rui

[Furlan3]

i have debug active.. The log is attached. The only lines are:
[17-Sep-2015 11:28:27 UTC] PHP Strict Standards: Declaration of Envato_WordPress_Theme_Upgrader::upgrade() should be compatible with Theme_Upgrader::upgrade($theme, $args = Array) in /home/luigitabasso/public_html/demo/wp-content/themes/atelier/includes/envato-wordpress-toolkit-library/class-envato-wordpress-theme-upgrader.php on line 26

[Rui Guerreiro – SUPPORT]

thanks. In this case will have to forward the topic to our head developer.

-Rui

[Swift Ideas – Ed]

You can ignore that error – it’s just the Envato updater which is severely out of date but we must include it.

The only thing I can think is to try creating a new category – sounds like something may be wrong with that category or the products in it (visibility?).

– Ed

[Furlan3]

Sorry but i don’t understand.. I use your demo content.. i created 3 sub-category. Now other 3.. i added the new category with your products.. visibility of category: default. All the test i made (in second product section i use the new sub-category) the loop falls.

I had also tested a new page, only one element “products”: if i put a master category, all ok. If i use a sub category nothing, avoid loop.

Please help me to find the problem..

[Furlan3]

I found the problem.
The avoid query is:

“SELECT wp_term_taxonomy.term_id FROM wp_term_taxonomy INNER JOIN wp_terms USING (term_id) WHERE taxonomy = ‘product_cat’
AND wp_terms.slug IN (”,’collezione-1-dopo’)”

The problem is that the SLUG is not “collezione-1-dopo”, that is the trimmed name, but “col1dopo”. If i change the slug using the trimmed name, all return ok.

Can you correct this in future release and tell me how change by myself the correct line of code?

Thanks

[David Martin – Support]

Hi,

Thanks for reporting that, just to confirm this the - were stipped out from the slug?

– David.

[Furlan3]

Sorry but i don’t know where the error is in the code.. I found it true the analysis of the query in the page..
I you answer me in which element, this is the “products” element of swift builder, I use the “latest” option.. I think the error is in definition of query of this element..