New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with product image hover scroll

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    Posted in: Neighborhood
  • September 29, 2014 at 5:55 pm #115624
    cryx
    Member
    Post count: 49

    Hi, I’m having a problem with the product images in the shop, as you can see in the link given, some of the images repeat themselves under the current one. You can see the top of the image that’s supposed to scroll up when mouse hovering. If I remember correctly, we didn’t have this problem at the start of the site. Does it have something to do that the images are different sizes? In the beginning we did templates for the products. Of course the customer didn’t care about that and just uploaded random sized images for the rest of the products, and I guess this caused the problem. How can this easily be fixed in a quick way?

    See attached image for image sizes in WooCommerce -> Options.

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    September 30, 2014 at 8:33 am #115771
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Your settings are set to 540×720, but your images are a 1:1 ratio? You should be using 540 x 540. Do that then regenerator thumbnails

    – Kyle

    September 30, 2014 at 5:43 pm #116054
    cryx
    Member
    Post count: 49

    Hm, I did that now, but there’s almost no difference. Only thing happened was that the image was lifted a bit and hover effect traveled further I think… :/

    I don’t know.

    October 1, 2014 at 7:27 am #116188
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you regenerate your thumbnails with the regenerate thumbnails plugin?

    – Kyle

    October 1, 2014 at 12:10 pm #116328
    cryx
    Member
    Post count: 49

    Yes I did! Don’t know what to do now.

    October 1, 2014 at 12:30 pm #116338
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ahhh.. the issue is that you have not added an image for this product: http://www.northicom.se/bilvard/butik/polera-vax-lackskydd/mothers-reflections-spray-wax/

    – Kyle

    October 1, 2014 at 2:25 pm #116391
    cryx
    Member
    Post count: 49

    I uploaded an image to that product and tried regenerating thumbnails again, but the problem still remains. :/

    What are these 540x540px exactly? The images are not that big on the website. What does it do? Crop them?

    October 1, 2014 at 2:27 pm #116393
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please bare with me whilst I try and sort this out for you

    – Kyle

    October 1, 2014 at 2:32 pm #116399
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorted, please check

    – Kyle

    October 1, 2014 at 3:03 pm #116417
    cryx
    Member
    Post count: 49

    Thank you very much! Seems to be working fine now! 🙂

    What was the problem?

    October 1, 2014 at 3:06 pm #116419
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, was just a css issue

    – Kyle

    October 1, 2014 at 6:11 pm #116470
    cryx
    Member
    Post count: 49

    Omg lol, was it the Figure padding-bottom? Did I cause that before? 😛 Stupid me. 🙂

    Alright, you can close this one! 🙂 Thanks again.

    October 1, 2014 at 8:56 pm #116491
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Kyle
    -Rui

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    Posted in: Neighborhood
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