Problem with New Update Neighborhood

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This topic has 15 replies, 8 voices, and was last updated 11 years by Melanie – SUPPORT.

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Posted in: Neighborhood
September 5, 2013 at 6:52 am #20022

stephanus168
Member

Post count: 17

Hi, i just updated my website with your new theme, and i got unwanted search bar below the header, as you can see in the screenshot, how to delete it?

Regards,

Stephanus

September 5, 2013 at 11:48 am #20065

jeeves
Member

Post count: 9

Same Problem here. It seems its a generic form, so probably not a good idea to hide by css.

September 6, 2013 at 1:30 am #20205

jeeves
Member

Post count: 9

Did you mange to get this problem solved Stephanus?

September 6, 2013 at 5:10 pm #20348

stephanus168
Member

Post count: 17

Hi, i have not, waiting for the reply from the support

September 9, 2013 at 6:10 am #20621

NateDawgSC
Member

Post count: 19

I have that same “unwanted” search bar as well. It appears under the logo of the site I am working on. It seems to deal with a mobile look of the site. It only shows up in Firefox and Chrome for me; however, it is not there in IE 10. Hopefully, someone can respond with a fix for this.

September 9, 2013 at 6:42 am #20622

NateDawgSC
Member

Post count: 19

Here is a picture to show what I mean

September 9, 2013 at 8:49 pm #20807

Melanie – SUPPORT
Member

Post count: 11032

Can any of you post their website URL?

September 10, 2013 at 6:32 am #20894

oosoba
Member

Post count: 12

This reply has been marked as private.

September 11, 2013 at 1:16 am #21096

NateDawgSC
Member

Post count: 19

Just an update…I tried the website on different computers, and browsers…and it appears that I do not have the mystery search box anymore. I have used Windows 8, Vista and XP. It first appeared when I updated the theme with latest updates on a Windows 8 computer. However, since then, it is gone…not sure why. It appears to deal with mobile devices, according to the coding.

September 11, 2013 at 8:21 am #21109

stephanus168
Member

Post count: 17

Hi Melanie,

My domain is http://www.sokashop.com

September 11, 2013 at 9:21 am #21117

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi guys,

Just taking a look and I’m not seeing it on any link. Please try clearing your browser cache.

– Ed

September 11, 2013 at 9:30 am #21119

stephanus168
Member

Post count: 17

Hi,

I have cleared the browser cache, check on chrome, and safari, also check on iphone and ipad on safari, then you see the unwanted search bar.

Regards,

Stephanus

September 12, 2013 at 5:27 am #21384

justinj
Member

Post count: 2

This reply has been marked as private.

September 12, 2013 at 6:55 am #21390

tabasc0
Member

Post count: 24

Having the same problem after update. =S

September 12, 2013 at 8:12 am #21397

justinj
Member

Post count: 2

I noticed that this disappears when i clear cache but then reappears when i click through the theme options menu. Doing this seems to enable the mobile search bar even though it is set to off. I clicked both search toggle buttons on and off in the theme options but this doesnt clear the problem. As long as i avoid the theme options menu pages i havent seen it come back. Obviously not a good long term option 🙂

Not sure if anyone else has noticed this as well with the new theme version.

-J
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Posted in: Neighborhood