New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with main menu

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    Posted in: Neighborhood
  • January 29, 2017 at 10:22 am #311740
    janheege
    Member
    Post count: 148

    Hello,

    All menu parts on the wrong place.. see sceenshot. The strange thing is that all menu parts in the correct order when I open menu settings.

    What is the problem and how can we solve it?

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    January 31, 2017 at 11:04 am #311987
    David Martin – Support
    Moderator
    Post count: 20834

    It’s correct as per your settings?

    January 31, 2017 at 3:47 pm #312052
    janheege
    Member
    Post count: 148

    Hi,

    settings and reality is different. Please, ask me if you have any questions, but I think the problem is clear.

    January 31, 2017 at 3:52 pm #312054
    David Martin – Support
    Moderator
    Post count: 20834

    The menu admin screenshots match the output, it’s correct as per how you have set it?

    Thanks

    February 1, 2017 at 5:24 pm #312210
    janheege
    Member
    Post count: 148

    Hi,

    No sorry the order is wrong.

    In settings it starts with Back to startpage and on website it starts with our story.

    Do you know whats wrong? It just doesnt fit

    February 1, 2017 at 5:45 pm #312212
    David Martin – Support
    Moderator
    Post count: 20834

    That’s not part of the menu, that is your own modification.

    February 1, 2017 at 5:59 pm #312219
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Honestly never seen anyone using Html in the menu description, for me that can be a problem. Try to insert another menu item at the beginning with simple text to see what happens.

    -Rui

    February 4, 2017 at 9:13 pm #312628
    janheege
    Member
    Post count: 148

    Hi,

    Normal text doesn’t solve it. I have also html in main menu on my second site blackwood-watches.com

    February 5, 2017 at 10:43 pm #312662
    janheege
    Member
    Post count: 148

    I also deaktivated all plugins. It doesn’t help.

    February 6, 2017 at 11:10 am #312669
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to activate the default Twenty 17 to see the order of the menu. Our theme doesn’t interact with the menu order.

    -Rui

    February 6, 2017 at 5:33 pm #312741
    janheege
    Member
    Post count: 148

    Good day,

    I don’t know what Twenty 17 is and couldn’t find informations on the internet how to adjust it.

    February 6, 2017 at 5:47 pm #312742
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    it’s the default theme that comes with WordPress. The goal of the test is to determine if it’s something from our theme or not.

    Just install it and activate it to see their menu order, after that activate again Neighborhood.
    https://wordpress.org/themes/twentyseventeen/

    -Rui

    February 7, 2017 at 12:18 am #312822
    janheege
    Member
    Post count: 148

    I tried activated – deacvitvated – activated. It doesn’t solve the problem. I also did an update of the theme and delete cache.

    February 8, 2017 at 3:43 pm #313031
    David Martin – Support
    Moderator
    Post count: 20834

    It does not solved the problem because you have got your menu setup wrong. The issue is not with the theme itself from what I can see.

    February 8, 2017 at 6:21 pm #313060
    janheege
    Member
    Post count: 148

    I understand, so how can we correct the order by changing the menu setup?

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