New Landing How can we help? Atelier Problem with List Layout

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Atelier
  • #194287
    AK
    Member
    Post count: 13

    Hello,

    Now I’m trying to finish to customize ateier theme, but there is a problem about list layout.
    When I check products through List Layout,
    codes(such is <br>, <p>) are visible even I used text editor.
    I turned off all plugin(except related woocommerce plugin), but the code was still showing.
    It’s working until a week ago, and I think I didn’t touch anything in this week.

    How can I solve this problem?

    Thanks,

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    #194850
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Looks like we better take a look at your admin area setup – can you drop us a link and logins?

    – David.

    #194869
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #194946
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It looks like this is no longer showing? Have you resolved the character issue?

    Thanks.

    #194970
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #195153
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Ak,

    Thanks for your patience, I am investigating this now and will report back today on how to resolve this.

    Thanks.

    #195161
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have found the issue to resolve this.

    1) In your child theme, please locate the file content-product.php and update this file to the latest version from the parent theme. This echo esc_attr($product_description); needs to be replaced with this echo $product_description;.

    2) Your description is in the wrong meta box, please copy and paste the text into “Meta Options => Product Meta => Product Short Description” for each product.

    I have included a screenshot to help you find the correct meta box.

    Thanks,
    David.

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    #195164
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #195165
    David Martin – Support
    Moderator
    Post count: 20834

    No problem!

    🙂

    – David.

    #195186
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #195192
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #195211
    AK
    Member
    Post count: 13
    This reply has been marked as private.
    #195242
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    To fix the issue on the list layout you must follow my instructions above and update your child theme file. Ex:

    1) In your child theme, please locate the file content-product.php and update this file to the latest version from the parent theme. This echo esc_attr($product_description); needs to be replaced with this echo $product_description;.

    That will resolve the issue, I have tested this locally to confirm.

    #195246
    AK
    Member
    Post count: 13

    Opps.. I thought I did change the file content-product.php.
    Yes! It works!!

    Thank you so much, David:D

    Thanks again,

    AK

    #195256
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks David
    – Kyle

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