New Landing How can we help? Themeforest Theme Support Joyn Problem with installing Joyn Theme in WordPress

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Joyn
  • #126285
    Basha1
    Member
    Post count: 2

    Hi,
    I can not install Joyn Theme in wordpress. There is always the same message: Are you sure you want to do this? Please try again?

    Woprdpress is my host as well. I looked at previous comments on forum advising to increase php, but it doesn’t help.

    Please advise

    Barbara

    #126381
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems that some files missed. Please upload all wordpress files at your website again.
    Thanks
    Mohammad

    #126417
    Basha1
    Member
    Post count: 2

    Hi Mohammad,
    Thank you for your reply.
    I have tried already.
    I downloaded Joyn theme once again on another computer, unzipped all files and tried to install it again.
    The same message appeared.
    Would you like me to send you my user name and password for wp?

    #126420
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try upload via ftp

    – Kyle

Viewing 4 posts - 1 through 4 (of 4 total)

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