New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Problem with install the theme

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    Posted in: Neighborhood
  • March 27, 2017 at 8:50 am #318524
    kewelin
    Member
    Post count: 24

    Hi, I have few questions to ask
    1. When we upload the theme, the theme is not really same as the template from themeforest, Can we help us to upload the theme or fix the problem ?

    2. What is the size of the logo in the header ?

    3. How can we translate the site to chinese ?

    March 27, 2017 at 9:49 am #318526
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    If you want to have like our demo site you need to install the demo content.
    Go to Appearance-> Plugins and install the Neighborhood demo importer plugin.

    Then activate that plugin and go the plugin options and choose the demo to install.

    Check here the documentation about the translation.
    http://neighborhood.swiftideas.com/documentation/#translation

    -Rui

    March 27, 2017 at 9:53 am #318527
    kewelin
    Member
    Post count: 24

    THE DEMO IS ONLY RUN TO 32% AND STOP, HOW CAN WE DO IT ?
    THANKS

    March 27, 2017 at 10:11 am #318535
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');, then re-import.

    Thanks,
    David

    March 27, 2017 at 10:14 am #318537
    kewelin
    Member
    Post count: 24

    2. What is the size of the logo in the header ?

    March 27, 2017 at 10:29 am #318540
    David Martin – Support
    Moderator
    Post count: 20834

    2) 209 x 17 px.

    March 28, 2017 at 4:39 pm #318851
    kewelin
    Member
    Post count: 24

    Please see attached we really can not install the theme Please help Please help

    Attachments:
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    March 28, 2017 at 4:56 pm #318860
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s normal, since that data is already imported. I just set your homepage since it was set to read the blog posts.
    Just need to import the revslider demo content to get it to work. Just need a couple more time.

    -Rui

    March 28, 2017 at 4:59 pm #318861
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you ask your hosting support to increase your PHP version at least to 5.6?
    https://www.dropbox.com/s/pjvdytmsg53a981/Screenshot%202017-03-28%2016.59.53.png?dl=0

    March 28, 2017 at 5:01 pm #318862
    kewelin
    Member
    Post count: 24

    still the same can not be install , I will ask hosting support tomorrow

    March 28, 2017 at 5:28 pm #318871
    kewelin
    Member
    Post count: 24

    Upgrade to the 5.6, please help me to install demo please
    I really can not install this theme, took us a long time please help

    March 28, 2017 at 5:32 pm #318873
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just realised that you need to update the theme version.
    https://www.dropbox.com/s/6ov9b9mhc5o6x89/Screenshot%202017-03-28%2017.33.04.png?dl=0

    After that let me know so I can continue to import the demo content.

    -Rui

    March 28, 2017 at 5:35 pm #318874
    kewelin
    Member
    Post count: 24

    finished please help

    March 28, 2017 at 5:49 pm #318876
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    check again. It’s done.
    Hope you like it.

    -Rui

    April 11, 2017 at 10:24 am #320518
    kewelin
    Member
    Post count: 24

    just tell me why I can add item in to the cart ?

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    Posted in: Neighborhood
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