New Landing › How can we help? › Atelier › Problem with image gallery on product page

Viewing 12 posts - 16 through 27 (of 27 total)
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    Posted in: Atelier
  • June 8, 2017 at 7:08 pm #327739
    David Martin – Support
    Moderator
    Post count: 20834

    Do you have a staging site?

    June 8, 2017 at 7:11 pm #327743
    skullo27
    Member
    Post count: 217

    Hi David, no I do not. Sorry.

    Any other suggestions, I cannot work out why this is now happening.

    thanks.

    June 12, 2017 at 2:59 pm #328152
    David Martin – Support
    Moderator
    Post count: 20834

    I no longer see the issue, can you clear your browser cache and re-test?

    What browser/OS are you using?

    June 12, 2017 at 6:50 pm #328221
    skullo27
    Member
    Post count: 217

    Hi Yes that is strange… I am using OSX Sierra and Chrome but I was seeing the issue in FF and Safari as well.

    thanks

    June 14, 2017 at 10:47 am #328646
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I still can no longer replicate in Chrome/FF/logged in/out.

    What screen size/resolution or orientation are you view this issue on?

    Thanks.

    June 15, 2017 at 6:40 pm #328944
    skullo27
    Member
    Post count: 217

    Sorry that is what I meant, it seems to have gone away for me as well which is really odd.

    June 16, 2017 at 12:25 pm #328989
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem. Marking as resolved.

    – Ed

    June 23, 2017 at 3:31 pm #329899
    skullo27
    Member
    Post count: 217

    Hi I am sorry to reopen this ticket, but this issue has come back again! I have cleaned WP Rocket, Browser cache and MaxCDN and it is still there… I don’t understand why it keeps coming back?

    Do you have any ideas / can you see the issue on your side? https://www.supereight.net/shop/powell-peralta-skateboards-frankie-hill-bulldog-10-deck-blue/

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    June 23, 2017 at 3:36 pm #329901
    David Martin – Support
    Moderator
    Post count: 20834

    I do not see it, can you add a WP login?

    June 23, 2017 at 3:43 pm #329904
    skullo27
    Member
    Post count: 217
    This reply has been marked as private.
    June 23, 2017 at 3:45 pm #329905
    skullo27
    Member
    Post count: 217

    It happens on my 15″ Macbook pro, but if I resize the browser to smaller than full screen it goes away.

    June 23, 2017 at 6:40 pm #329937
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I also can’t replicate it in a MBP retina 13 in Chrome or Safari.
    If possible can you ask someone else with similar computer to test it?

    -Rui

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