Problem with image carousel

[creatupagina]

Hello, I have a problem with the images of the carousel of products on the topic Neighborhood. The problem is that images are not 100% fixed to the frame, but are cut. It happens randomly.
After reading other posts with similar error, I have regenerated the thumbnails and still happening. All pictures that I have uploaded have a size of 571 high, so there should be no problem.
I have version 1.70 of the subject neighborhood. is updated. And I have the 3.8.3 version of wordpress.
Deputy images of the problem. I hope your solution. A greeting and thanks.

[Kyle – SUPPORT]

Hi

Have you followed this:

http://support.swiftideas.net/knowledgebase/how-to-fix-second-image-from-showing-after-removing-shop-actions/

– Kule

[creatupagina]

Hi, thanks for the reply.
I have made ​​the change of line in the js and then regenerated and the thumnails and the problem persists, I attached the image.
As you can see the cut is made at the top. As if not finished moving.
Not so in all images.
If you want to see live, the web is http://www.brulant-shirt.com.
A greeting and thanks. I await your response.

[Melanie – SUPPORT]

Hi, that doesn’t happen to me at all when viewing your site, maybe clear your cache and check again?

Cheers

[creatupagina]

I deleted the browser cache, I even installed the plugin wp-super-cache and I deleted the cache site. I have also checked the web in the browser: chrome, internet explorer and deleting the cache in both and so does.
Really you check the carousel right? Check it completely, because in the first four items does not occur if the following. also in related products within a product.
I beg you please check again.

[Melanie – SUPPORT]

Hi, sorry I didn’t know it doesn’t happen until the fifth item :/ So the latest four items are the ones you added recently, correct?

Can you please try adding another item to see if an item that works -now- does not work -then- because it’s not in the latest four anymore?

Let me know when I can check again!

[creatupagina]

Hello, I’ve been resizing some images from the outstanding image of the products, putting something more wide. The problem is solved on the carousel, but the problem comes with the product image (for example in the menu > chaquetas) the problem is that when the image slides up when you position on it, the next picture up much. I do not know how to solve the problem without creating another. 🙁
    I hope to help me. Thank you.

[Kyle – SUPPORT]

Hi

The issue is because your image sizes are different, if you look the first and third products have bigger images than the 2nd and fourth

– Kyle

[teddyden]

Hi,
I just updated the theme and the image carousel on the front page is not showing the product images. what could be the problem?

[Rui Guerreiro – SUPPORT]

Hi,

Can you try to clear your browser cache and try again?
Can you also provide us your website url?

-Rui

[teddyden]

OK got it!

Thanks

[Rui Guerreiro – SUPPORT]

No problem.
-Rui