Problem with icons (font awesome) and all shop icons

[56kommunikation]

Hi there,

after last upgrade there are issues with visualization of font-awesome icons and all shop icons.

Also, it looks like there is a missing js file.

All screenshoot of errors are attached.

Thank you in advance for support
Best
Francesco

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[Rui Guerreiro – SUPPORT]

Hi,

Not sure if you have any cache plugins, that could be caching. If so please purge all caches and also the browser cache an try again.

Or we can also be an incomplete theme update. Did you update through the dashboard or uploaded the latest zip file from themeforest?

-Rui

[56kommunikation]

Hi Rui,

I cleared wpengine super cached and icons are fixed, thank you!

But still see there is a js file missing (query.hammer-full.js). It doesn’t cause problems by the way but better to know why is missing.

Thank you
Francesco

[Rui Guerreiro – SUPPORT]

Ok great.
Just to check that missing file, Can you provide us a link to your website? It can be through private reply so only the support team can see it?

-Rui

[56kommunikation]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Tried several pages and the 404 error didn’t appeared in the console.

-Rui

[56kommunikation]

Ok I don’t wanna waste your time 😉

This is a screenshoot of my debugger in Safari and error is there. In my site and on Cardinal demo too.

Maybe you can investigate further at your earliest convenience 😉

Thank you
Francesco

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[Rui Guerreiro – SUPPORT]

No problem, but the error doesn’t appear to me.

This time I tried in Safari

https://www.dropbox.com/s/3zgtoz0ulp41jgu/safari_no_error_console.png?dl=0

Thanks anyway. Will talk to the Developer maybe he knows the possible reason for appearing the error to you.

-Rui

[56kommunikation]

Very strange! By the way let me know if you have updates about.

Again thank you!

Francesco

[Rui Guerreiro – SUPPORT]

ok.
-Rui