New Landing › How can we help? › Themeforest Theme Support › Flexform › problem with google map

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Flexform
  • July 23, 2013 at 5:42 pm #12627
    robert
    Member
    Post count: 3

    Hi I love your theme is very flexible, right now I have a problem because all the maps I use on my site stopped working, could you please help me.

    July 23, 2013 at 9:01 pm #12665
    Ben – SUPPORT
    Member
    Post count: 690

    Hey,

    Is it the most updated theme version?

    Can you post a link to your website please?

    Thanks
    Ben

    July 24, 2013 at 2:38 am #12691
    robert
    Member
    Post count: 3

    Version 1.4.2
    and the web link is:
    http://menteelastica.do/clientes/quanta/?p=9218

    July 26, 2013 at 4:39 pm #13071
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Please update to 1.4.3

    You will also need URL file access enabled on your server, otherwise it won’t work.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    July 28, 2013 at 5:18 pm #13280
    robert
    Member
    Post count: 3

    Hi,
    I can not download the latest version of the theme 1.4.3 is only in ThemeForest 1.4.2 and I need to correct the problem with the maps could help me please

    July 28, 2013 at 9:50 pm #13298
    robert
    Member
    Post count: 3

    Hi contact the support of my server and asked:

    What do you mean by “URL file access”?

    can you tell me exactly who really need enable on my server and why, so that the server support can help me

    July 30, 2013 at 9:07 pm #13693
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Why can’t you download the theme from ThemeForest?

    If the support person you talked to has no idea about URL File Access, ask them for a tech person to talk to – this is a setting that your webhost handles.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    January 27, 2014 at 8:20 pm #45119
    aoaconsulting
    Member
    Post count: 7

    Hi, I am using Home (example 1 Neighborhood) I try and edit the Google map but it will not let me. I creates a new Google map for my store location and when I copy and paste the following:

    <iframe src=”https://mapsengine.google.com/map/embed?mid=z6qZdvrgHuZ0.kaU-q0ySEd04&#8243; width=”640″ height=”480″></iframe>

    It does not send me to the Google map site, what am I doing wrong?

    Regards,
    Rick

    January 30, 2014 at 9:37 am #45740
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can you please open a new thread for your issue?
    While your issue might be similar, it’s most likely a different issue which will need different attention. Also, you can only submit login details privately if you’re the creator of a thread.

    Thank you!

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    Posted in: Flexform
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