New Landing How can we help? Themeforest Theme Support Neighborhood Problem with colour scheme options

Viewing 4 posts - 1 through 4 (of 4 total)
  • #16414
    andyone
    Member
    Post count: 7

    I have tried to change the color scheme with no luck until now. I’ve first exported the current settings as a schema in the colour scheme options at the theme options.

    After having downloaded the CSV file I’ve changed some of the values (would like a white background instead of the different levels of grey). Then I’ve renamed and saved the CSV-file and imported it on the same color scheme options screen.

    Everything goes fine until this point, but then I’m told that the schema is added and that I should check the colour scheme preview dropdown. If you refer to the point in the color scheme options labeled: “Select an existing colour scheme to preview”, then it’s nowhere to be found in that dropdown menu. The only colour schemes I can choose from is the one I’ve saved under the color scheme preview (which can’t be changed within the menu).

    What to do? I’m using the 1.3-version of your theme and WP 3.6.

    #16775
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #16961
    andyone
    Member
    Post count: 7

    Thanks for the feedback. I’ve decided just to use the color optimizer and drop the use of the colour scheme-option.

    #17215
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

Viewing 4 posts - 1 through 4 (of 4 total)

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