New Landing › How can we help? › Themeforest Theme Support › Neighborhood › problem : Page not found when share on FB .

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Neighborhood
  • August 8, 2015 at 8:59 am #202070
    ballisticone
    Member
    Post count: 103

    when i share that link to facebook , facebook said page not found .

    i dont know what’s wrong but this is the 1st time i saw this.

    thanks.

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    August 10, 2015 at 10:11 am #202293
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    FaceBook looks to be working fine now for that page: https://developers.facebook.com/tools/debug/og/object/.

    Have you got multiple Open Graph plugins working on the site?

    Thanks,
    David.

    August 10, 2015 at 3:39 pm #202456
    ballisticone
    Member
    Post count: 103

    what’s Open Graph plugins?

    thanks.

    August 11, 2015 at 10:08 am #202669
    David Martin – Support
    Moderator
    Post count: 20834

    Plugins that add your post meta data to sites such as Facebook.

    What is the result when you post your page now?

    – David.

    August 12, 2015 at 8:23 am #203014
    ballisticone
    Member
    Post count: 103
    This reply has been marked as private.
    August 12, 2015 at 8:59 am #203030
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    August 13, 2015 at 12:26 pm #203639
    ballisticone
    Member
    Post count: 103
    This reply has been marked as private.
    August 13, 2015 at 12:46 pm #203658
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Facebook cache this data, this is not something we can control at a theme level as such.

    Are you creating new posts to share, or are you trying to share an old edited post?

    – David.

    August 13, 2015 at 12:52 pm #203668
    ballisticone
    Member
    Post count: 103

    we share the new post .

    thanks.

    August 13, 2015 at 1:59 pm #203714
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using many facebook related plugins like comments, like box. Please deactivate these plugins. And clear the sharing data through this tool https://developers.facebook.com/tools/debug/og/object/. After that you can share.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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