New Landing How can we help? Themeforest Theme Support Neighborhood Problem embedding newsletter form

Viewing 15 posts - 1 through 15 (of 18 total)
  • #180426
    JennyMiniEmpire
    Member
    Post count: 27

    Hi, I´m trying to embed a mailchimp form on my homepage, it looks ok but the form is not working/ not responding.
    I´ve put it in “boxed content” and the sign up form is there but nothing works.
    I´ve also tried embedding it with your code following this link:

    Replicate the newsletter bar form


    but no success there either.
    Could you please help see what´s wrong?

    #180493
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Which code have you used? Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #180538
    JennyMiniEmpire
    Member
    Post count: 27
    This reply has been marked as private.
    #180603
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to go to embed forms and copy the html, should look like this:

    <form action="<< YOUR ACTION URL HERE >>" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate>
    	
    	<input type="email" value="" name="EMAIL" class="required email" id="mce-EMAIL" autocomplete="off" placeholder="Enter your email address" title="Enter your email address">
    	
    	<div id="mce-responses" style="display: none;">
    		<div class="response" id="mce-error-response" style="display:none"></div>
    		<div class="response" id="mce-success-response" style="display:none"></div>
    	</div>    <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups-->
        <div style="position: absolute; left: -5000px;"><input type="text" name="b_a3950048c69f7be72a27013a9_68a002176a" tabindex="-1" value=""></div>
        
        <input type="submit" value="SUBSCRIBE" name="subscribe" id="mc-embedded-subscribe">
        
    </form>

    – Kyle

    #180631
    JennyMiniEmpire
    Member
    Post count: 27

    Hi Kyle, I´ve tried the exact code you added but it is not working (testing on the box in swedish version at the moment) I´ve pasted the code in the boxed content and saved, but when I enter again, some of the code (including form action link) is lost?

    #180637
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Looks fine to me? http://d.pr/i/HAsw/3ZPDVP3I

    – Kyle

    #180641
    JennyMiniEmpire
    Member
    Post count: 27

    Yes it looks fine but it doesn´t connect with mailchimp. And I wonder if it has something to do with what I mentioned in my previous post?

    #180648
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If you used our code then it won’t connect with your mailchaimp, you need to get your own code from them

    – Kyle

    #180653
    JennyMiniEmpire
    Member
    Post count: 27

    But I did try both options; the mailchimp generated code for embedding
    -classic form
    – naked form
    – your formcode but with my URL added– though next time entering boxed content after saving, I can´t see that first code snippet anymore.

    So everything looks fine but there´s no connection with mailchimp 🙁 What to do?
    I am using boxed content, through swift page builder

    #180660
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What code have you got from mailchimp? Please paste it here

    – Kyle

    #180665
    JennyMiniEmpire
    Member
    Post count: 27
    This reply has been marked as private.
    #180666
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That should work fine, is that the code that does not connect with your mailchimp account?

    – Kyle

    #180668
    JennyMiniEmpire
    Member
    Post count: 27

    Yes exactly…:(

    #180676
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You may need to contact Mailchimp about that issue

    – Kyle

    #180680
    JennyMiniEmpire
    Member
    Post count: 27

    No suggestions?..
    It seems like something is happening when I´m saving the code in the theme, the first code snippet with my URL link disappears. Should I be able to paste the code inside the swift slider box as I have done or could that be the problem?
    I also read that it could have to do with the javascript activated on the site, but that is beyond my coding knowledge. Could really use some help here.

Viewing 15 posts - 1 through 15 (of 18 total)

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