New Landing › How can we help? › Themeforest Theme Support › Neighborhood › problem color customizer

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    Posted in: Neighborhood
  • March 7, 2015 at 5:53 pm #155732
    marirove
    Member
    Post count: 52

    Hello,
    I don’t understand, when i use color customizer and i change one colour, i save the changes and finaly nothing happens, the old color back. i can’t make any changes!
    Thank for your answer.
    Marie

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    March 9, 2015 at 5:31 am #155822
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Which element color do you want to change? Please check after clear the cache of browser.
    Thanks
    Mohammad

    March 9, 2015 at 9:13 am #155874
    marirove
    Member
    Post count: 52

    I would like to change the secondary accent colour, and many other colors.
    Thanks
    Marie

    March 9, 2015 at 11:18 am #155918
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That situation is caused by your cache plugin.

    Purge the cache and disable the plugin, only enable it after you made all the necessary changes in colors or images so you don’t have this kind of situations.

    -Rui

    March 9, 2015 at 11:26 am #155925
    marirove
    Member
    Post count: 52

    ok i will try, i’ll let you know.
    Thank’s
    Marie

    March 9, 2015 at 11:31 am #155928
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check after clear cache and let me know your feedback.
    Thanks
    Mohammad

    March 9, 2015 at 4:06 pm #156047
    marirove
    Member
    Post count: 52

    Hi, it’s ok.
    Thanks.
    Marie

    March 9, 2015 at 5:03 pm #156062
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    I am glad that your issue resolved.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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