problem color customizer

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This topic has 7 replies, 3 voices, and was last updated 9 years by Mohammad – SUPPORT.

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Posted in: Neighborhood
March 7, 2015 at 5:53 pm #155732

marirove
Member

Post count: 52

Hello,
I don’t understand, when i use color customizer and i change one colour, i save the changes and finaly nothing happens, the old color back. i can’t make any changes!
Thank for your answer.
Marie

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March 9, 2015 at 5:31 am #155822

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Which element color do you want to change? Please check after clear the cache of browser.
Thanks
Mohammad

March 9, 2015 at 9:13 am #155874

marirove
Member

Post count: 52

I would like to change the secondary accent colour, and many other colors.
Thanks
Marie

March 9, 2015 at 11:18 am #155918

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

That situation is caused by your cache plugin.

Purge the cache and disable the plugin, only enable it after you made all the necessary changes in colors or images so you don’t have this kind of situations.

-Rui

March 9, 2015 at 11:26 am #155925

marirove
Member

Post count: 52

ok i will try, i’ll let you know.
Thank’s
Marie

March 9, 2015 at 11:31 am #155928

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please check after clear cache and let me know your feedback.
Thanks
Mohammad

March 9, 2015 at 4:06 pm #156047

marirove
Member

Post count: 52

Hi, it’s ok.
Thanks.
Marie

March 9, 2015 at 5:03 pm #156062

Mohammad – SUPPORT
Moderator

Post count: 27441

I am glad that your issue resolved.
Thanks
Mohammad
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Posted in: Neighborhood