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    Posted in: Dante
  • July 10, 2014 at 1:25 pm #89894
    Vlietson
    Member
    Post count: 13

    Dear support,

    When I click on a newsitem on our site (via homepage post carrousel or via page ‘News’) the only thing you can see is a blanco page. Has always worked properly. Could you please fix this?

    Thank you in advance.

    July 10, 2014 at 1:39 pm #89904
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you edited any of the theme files?

    – Kyle

    July 10, 2014 at 2:06 pm #89917
    Vlietson
    Member
    Post count: 13

    I only deleted the comments <php> tag

    July 10, 2014 at 2:10 pm #89922
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Possibly caused the issue, can you undo your changes and see if it fixes the problem

    – Kyle

    July 10, 2014 at 2:23 pm #89927
    Vlietson
    Member
    Post count: 13

    I probably need the original tagline etc. Dont have that and dont know which ones I edited. Is there no other way? Unactivate theme and reactivate it?

    July 10, 2014 at 2:24 pm #89929
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Upload a fresh copy of the theme

    – Kyle

    July 10, 2014 at 2:27 pm #89931
    Vlietson
    Member
    Post count: 13

    How? Will I lose layout/pages settings etc?

    July 10, 2014 at 2:32 pm #89934
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No not at all, they are stored in the database 🙂

    – Kyle

    July 10, 2014 at 2:47 pm #89944
    Vlietson
    Member
    Post count: 13

    Hi Kyle, how to do it? Thanks!

    If I install it I get the following message:

    Destination folder already exists. /var/www/vhosts/14/163437/webspace/siteapps/WordPress-163932/htdocs/wp-content/themes/dante/

    Theme install failed.

    July 10, 2014 at 2:51 pm #89945
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to use FTP to upload a new version

    – Kyle

    July 11, 2014 at 10:23 am #90196
    Vlietson
    Member
    Post count: 13

    Thank you. It succeed. To not have the same problems again. Could you please tell me which .php files I have to edit in the editor to delete the whole comments section?

    July 11, 2014 at 10:33 am #90200
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No need to edit the PHP files, just add this to your custom css:

    #comment-area {
  display: none;
}

    – Kyle

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    Posted in: Dante
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